Project Support Specialist

3 weeks ago

Harrogate, North Yorkshire, United Kingdom Red Centric Full time
Project Coordinator - 6 Month FTC
Job Overview:
Role Summary:
The Project Coordinator plays a crucial role in enabling the team to effectively manage the various support functions essential for successful project and program execution. This position is accountable for daily administrative project assistance, logistical responsibilities, and data governance, along with periodic and ad-hoc reporting as necessitated by the project delivery teams and managers. You will be a vital component of the project delivery process.
Key Responsibilities:
Your duties will encompass, but are not limited to the following:
  • Client Satisfaction: You will ensure the precise execution of project support processes, empowering our project teams to meet customer expectations, thereby establishing our business as a reliable partner to all clients.
  • Project Delivery & Administration: You will oversee the creation and updating of configuration items (CIs), manage work orders on behalf of project managers, and update essential business applications related to forecasting, project statuses, and RAG updates as required. Additionally, you will assist project teams in assessing current and new business processes and provide necessary support and coordination services.
  • Initiation & Planning: You will guarantee that the sales team supplies adequate information to finalize sales orders. Your responsibilities will include ensuring timely delivery of products to the correct locations through daily shipping tasks and confirming successful deliveries with clients.
  • Communication: You will be responsible for timely updates to internal business applications and third-party software tools, enabling operational stakeholders to perform their tasks effectively. Assisting project team members in processing customer requests accurately will also be part of your role.
  • Data Management & Reporting: You will generate standard weekly and monthly reports, collaborating with key stakeholders and project delivery teams to develop and produce ad-hoc reports as necessary.
  • Workplace Wellbeing: You will assess the workload of yourself and colleagues, identifying solutions and providing support during challenging times.
  • Personal Development & Innovation: You will seek opportunities to contribute to broader business initiatives and identify personal training and development prospects to foster innovation.
Candidate Profile:
The ideal candidate will be a motivated and enthusiastic individual committed to achieving exceptional results, possessing the following skills and attributes:
  • Outstanding verbal communication skills, capable of engaging with all levels of the organization and external stakeholders.
  • Customer-oriented mindset.
  • Professional, approachable, and confident demeanor.
  • Highly self-driven.
  • Ability to thrive under pressure in a dynamic environment and prioritize tasks effectively.
  • Dedication to delivering high-quality outcomes.
  • Exceptional attention to detail, accuracy, time management, organizational, and administrative skills.
  • Proficiency in Office 365 applications, including Planner.
  • Experience in data entry and management with various business tools; familiarity with Dynamics 365 is advantageous.
  • Knowledge of reporting and ad-hoc reporting tools.

Working Hours:
Standard working hours are Monday to Thursday from 9:00 AM to 5:30 PM and Friday from 9:00 AM to 3:30 PM, with a one-hour lunch break. Flexibility may be required due to the nature of the role.

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