Project Support Specialist

3 weeks ago


Harrogate, North Yorkshire, United Kingdom Red Centric Full time
Project Coordinator - 6 Month FTC
Job Overview:

The Project Coordinator plays a crucial role in facilitating the various support functions essential for effective project and program execution. This position is responsible for providing daily administrative assistance, managing logistics, and ensuring data integrity and governance. You will be a vital member of the project delivery team, tasked with a variety of responsibilities that require precision and attention to detail.

Key Responsibilities:
  • Client Satisfaction: Ensure the accurate execution of project support processes that enable our teams to meet client expectations, thereby establishing our organization as a reliable partner.
  • Administration & Delivery: Manage the creation and updates of configuration items and work orders as directed by project managers. Update essential business applications, including forecasting and project status reports, to support project teams in assessing existing and new business processes.
  • Initiation & Planning: Confirm that the sales team provides all necessary information for order fulfillment. Oversee shipping duties to guarantee timely delivery of products, maintaining communication with clients to ensure successful outcomes.
  • Communication: Regularly update internal systems and third-party tools to facilitate efficient operations. Assist team members in processing client requests accurately and keep all stakeholders informed to maintain operational effectiveness.
  • Data Management & Reporting: Generate standard weekly and monthly reports, collaborating with key stakeholders to develop and deliver ad-hoc reports as needed.
  • Wellbeing: Assess the workload of yourself and your colleagues, identifying solutions and providing support when necessary.
  • Personal Development & Innovation: Seek opportunities to contribute to broader business initiatives and pursue personal training and development to foster innovation.
Candidate Profile:
The ideal candidate will possess a bright and enthusiastic demeanor, dedicated to achieving outstanding results. They should ideally have the following qualifications and attributes:
  • Exceptional verbal communication skills, capable of engaging effectively at all organizational levels.
  • Strong customer focus.
  • Professional, positive, and approachable attitude.
  • Highly self-motivated and able to thrive under pressure.
  • Strong organizational skills with a commitment to delivering high-quality work.
  • Meticulous attention to detail and excellent time management abilities.
  • Proficiency in Office 365 applications, including Planner.
  • Experience in data entry and management, with familiarity in business tools; knowledge of Dynamics 365 is advantageous.
  • Ability to utilize reporting tools for standard and ad-hoc reporting.

Working Hours:
Standard working hours are Monday to Thursday from 9:00 AM to 5:30 PM and Friday from 9:00 AM to 3:30 PM, including a one-hour lunch break. Flexibility may be required based on the demands of the role.



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