Private Healthcare Patient Liaison
3 weeks ago
Private Patient Services Coordinator
Location: Springfield, Chelmsford
Hours: 37.5 hours per week, full-time
Salary: Depending on experience + Benefits
Overview:
Springfield Hospital, located in a picturesque semi-rural area, offers a serene environment complemented by well-maintained gardens and ample parking facilities.
Our facility is conveniently reachable by public transport, with nearby bus routes and a train station just a short drive away. Springfield Hospital is committed to delivering exceptional service and continually enhancing our offerings through staff development and facility improvements.
Position Summary:
An exciting opportunity awaits for a skilled and motivated individual to join our Private Patient Team at Springfield Hospital in Chelmsford.
This dynamic role demands enthusiasm, a proactive mindset, and adaptability to meet the diverse needs of our service. You will be expected to respond effectively to requests from medical professionals and colleagues while demonstrating the ability to work independently.
As a Private Patient Services Coordinator, you will engage confidently with a variety of stakeholders, including medical consultants, administrative staff, and patients, showcasing your commitment to outstanding customer service. This multifaceted position involves not only delivering exceptional care to our private patients but also contributing to marketing efforts and revenue generation.
Key Qualifications:
- Exceptional customer service skills
- Proven ability to manage a portfolio of private patients from initial inquiry to admission
- Proficient in MS Office applications
- Strong interpersonal skills with the ability to engage effectively with diverse individuals
- Excellent verbal and written communication skills
- Professional appearance and demeanor
- Results-oriented with a focus on achieving goals
- Experience in private healthcare is preferred
Employee Benefits:
- 25 Days Annual Leave + Bank Holidays (prorated)
- Private Pension Plan with employer matching up to 5% after a qualifying period
- Flexible working patterns where feasible
- Enhanced Parental Leave Policies
- Private Healthcare coverage for you and your dependents, including online GP services
- Life Assurance (Death in Service)
- Complimentary Training and Development opportunities
- Free on-site parking for employees
- Access to over 8,000 discounts and special offers through our benefits portal
- Discounted cinema tickets available through a dedicated portal
- Participation in the Blue Light Card Scheme
- Attractive enhancement rates for evening, weekend, and holiday shifts
About Ramsay Health Care:
Ramsay Health Care UK is a distinguished global healthcare provider with over 50 years of experience. Operating in 11 countries, we employ 77,000 staff members who collectively care for 8 million patients annually. Our reputation within the healthcare sector is built on our strong partnerships with the NHS and our commitment to delivering high-quality independent hospital services.
We value individuals with a positive attitude who aspire to make a meaningful impact in their roles. Our employees are at the heart of Ramsay, and their skills and dedication are vital to our success.
Recognizing that our people are our most valuable asset, we invite you to be part of our growing organization. Our culture, known as 'The Ramsay Way,' emphasizes the importance of our staff and medical professionals as key contributors to our ongoing achievements.
We are dedicated to ensuring patient safety and satisfaction, placing the patient at the center of our operations. Join us to experience more 'Time to Care.'
We are committed to promoting equality of opportunity for all candidates. This position is subject to an Enhanced DBS check.
We appreciate your interest in this position and welcome any inquiries you may have prior to applying. Please note that we reserve the right to close our job postings early to ensure a thorough recruitment process.
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