Private Patient Liaison Officer

3 weeks ago


Chelmsford, Essex, United Kingdom Ramsay Health Care Full time

Position Overview

Role: Private Patient Liaison Officer

Location: Springfield, Chelmsford

Employment Type: Full-time, hours per week

Compensation: Competitive salary based on experience + Benefits

Job Summary:

Springfield Hospital, located in a picturesque semi-rural area, offers a serene environment complemented by well-maintained gardens and ample parking facilities. The hospital is conveniently reachable via public transport, with nearby train and bus services.

Springfield Hospital is committed to delivering exceptional service and continually invests in the development of its staff and facilities.

Key Responsibilities:

We are seeking a dedicated and experienced individual to become part of our Private Patient Team at Springfield Hospital. This dynamic role requires a proactive and adaptable approach to meet the diverse needs of our service.

As a Private Patient Liaison Officer, you will engage with a variety of stakeholders, including medical professionals and patients, ensuring a high standard of customer service. Your responsibilities will encompass managing a portfolio of private patients from their initial inquiry through to admission, while also contributing to marketing efforts and revenue generation.

Essential Qualifications:

  • Exceptional customer service skills
  • Proven ability to oversee a portfolio of private patients
  • Proficient in MS Office applications
  • Strong interpersonal skills with a diverse clientele
  • Excellent verbal and written communication abilities
  • Professional appearance and demeanor
  • Results-oriented with a focus on achieving goals
  • Experience in private healthcare is advantageous

Employee Benefits:

  • 25 Days Annual Leave + Bank Holidays (prorated)
  • Private Pension Scheme with employer matching up to 5% after qualifying period
  • Flexible working hours where feasible
  • Enhanced Parental Leave Policies
  • Comprehensive Private Healthcare for employees and dependents, including online GP access
  • Life Assurance (Death in Service)
  • Complimentary Training and Development opportunities
  • Free on-site parking for employees
  • Access to over 8,000 discounts and special offers through our benefits portal
  • Discounted cinema tickets available via a dedicated portal
  • Participation in the Blue Light Card Scheme
  • Attractive enhancement rates for evening, weekend, and holiday shifts

About Ramsay Health Care:

Ramsay Health Care UK is a prominent global healthcare provider with over 50 years of experience, operating in 11 countries and employing 77,000 staff who serve 8 million patients annually. We are recognized for our strong partnerships with the NHS and our commitment to high-quality independent hospital services in England.

Our culture values positivity and a commitment to making a difference in healthcare. We believe that our employees are our greatest asset, and we strive to create an environment where they can thrive.

We are dedicated to patient safety and ensuring that our services are patient-centered. Join us in our mission to provide exceptional care.

Our Commitment:

At Ramsay Health Care, we are proud to support equality of opportunity for all. This position is subject to background and DBS checks.



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