Customer Service Coordinator

5 days ago


Midlothian, United Kingdom Hays Specialist Recruitment Limited Full time

{"h2": "Customer Service Administrator Role", "p": "We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. In this role, you will be responsible for providing exceptional customer service to various stakeholders, managing the reception desk, and performing administrative tasks such as updating registers and records, and creating reports.", "ul": [{"li": "Provide excellent customer service to internal and external stakeholders via phone, email, and in-person interactions."}, {"li": "Manage the reception desk, including answering phone calls, greeting visitors, and handling mail and packages."}, {"li": "Perform administrative tasks such as updating registers and records, and creating reports."}, {"li": "Assist with travel arrangements and make lunch/hotel bookings for meetings."}, {"li": "Offer general administrative support to the team."}], "h3": "Requirements", "ul": [{"li": "Previous experience in a similar role is essential."}, {"li": "Experience working with the public is required."}, {"li": "Strong customer service skills and the ability to work autonomously are essential."}, {"li": "Proficient in Microsoft Office and able to adapt to new systems."}, {"li": "Organized with good time management skills and able to prioritize tasks effectively."}], "h3": "What We Offer", "ul": [{"li": "A competitive hourly rate."}, {"li": "The opportunity to work in a busy, varied role for a large private sector organization."}], "p": "If you are a motivated and customer-focused individual who is looking for a new challenge, please apply now with an up-to-date copy of your CV or contact us for a confidential discussion about your career."}



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