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Customer Service Coordinator
2 months ago
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. In this role, you will be responsible for providing exceptional customer service, managing the reception desk, and performing various administrative tasks.
Key Responsibilities- Handle incoming and outgoing calls to various stakeholders, ensuring timely and effective communication.
- Manage the reception desk, including greeting visitors, answering phone calls, and responding to emails.
- Arrange travel and make bookings for meetings, ensuring seamless coordination.
- Update registers and records, and create reports to support business operations.
- Provide general administrative support, including data entry, filing, and other tasks as needed.
- Previous experience in a similar role, preferably in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficient in Microsoft Office and able to adapt to new systems and technologies.
- Able to work autonomously and as part of a team, with a strong focus on customer satisfaction.
- A competitive hourly rate and opportunities for professional growth and development.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application, including your up-to-date CV and a cover letter outlining your experience and qualifications.
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