Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at our Meadowbank Club.
As a Customer Assistant, you will be responsible for providing exceptional service to our customers, ensuring their experience is outstanding every time they visit the Club.
Key Responsibilities- Build strong relationships with customers and provide personalized service
- Work flexibly across various areas of the Club, including front of house, book sales, treasury, machines, and the bar area
- Support with other duties as requested by the line manager
- Ensure a Safer Gambling Environment for all customers and colleagues
- Experience in delivering first-class customer service in a face-to-face role, preferably in a hospitality, retail, or leisure environment
- Kitchen experience
- Outstanding communication skills and ability to adapt to different situations
- Experience of handling cash and basic numeracy knowledge
- A 20-hour contract with flexible working hours
- A range of benefits, including Help@Hand, Thrive App, My Eva, and Buzz Brights Apprenticeships
- Access to in-house training and development opportunities
- A supportive and collaborative team environment
We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that applicants must be 18+ years old.
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