Customer Experience Representative

3 weeks ago


Midlothian, United Kingdom Marriott International Full time

Transforming Guest Experiences at Marriott International


We are seeking a skilled Customer Experience Representative to join our team at the Delta Hotel by Marriott Edinburgh. As a key member of our Front Office team, you will have the opportunity to deliver exceptional service and create unforgettable experiences for our guests.


About the Role:


This role is perfect for someone who is passionate about providing top-notch service and has excellent communication skills. You will be responsible for welcoming and acknowledging guests, anticipating and addressing their service needs, and fostering positive working relationships with your team.


Key Responsibilities:


• Proactively address guest needs and preferences to ensure an exceptional experience
• Maintain high standards of uniform and personal appearance
• Work collaboratively with the team to optimize service and meet guest needs
• Embrace a hands-on approach to work and be willing to move around the property


What We Offer:


• Competitive compensation and benefits package
• Opportunities for learning and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

About Us:


Marriott International is a global hospitality leader, operating over 500 locations worldwide. We are committed to delivering premium choices, sophisticated style, and meticulous details to ensure brilliant travel experiences for our guests.



  • Midlothian, United Kingdom Randstad Delivery (GBS) Full time

    Customer Service RepresentativeAt Randstad Delivery (GBS), we are seeking a highly skilled Customer Service Representative to join our team in Edinburgh. As a key player in the UK banking industry, we offer a collaborative and growth-focused environment where you can build strong customer relationships and deliver high-quality service.Key...


  • Midlothian, United Kingdom Nutmeg Saving and Investment Limited Full time

    Nutmeg, a leading Digital Wealth Manager, operates with the agility of a start-up within a leading financial institution. We're on a mission to ethically disrupt the UK financial services market, empowering our customers to maximize their money through our innovative mobile banking app and dedicated customer support. As a J.P. Morgan company, we complement...

  • Service Advisor

    3 weeks ago


    Midlothian, United Kingdom Lookers Full time

    About the RoleWe are seeking an experienced Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories.Key ResponsibilitiesManage a high-volume of...

  • Service Advisor

    4 weeks ago


    Midlothian, United Kingdom Lookers Full time

    Job SummaryWe are seeking an experienced Service Advisor to join our Aftersales Team at Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts/accessories, and liaising with the full Aftersales department to organise and...


  • Midlothian, United Kingdom NEXT Full time

    Shifts and Duties:As a Sales Team Member at NEXT, you will be working a flexible schedule including 6.50 hours per week with set shifts on Friday from 17:00 to 20:00 and Saturday from 15:30 to 19:00.About the Role:Provide exceptional customer service and assistance to find the perfect products.Share your knowledge and passion for our products with...

  • Sales Representative

    3 weeks ago


    Midlothian, United Kingdom Marriott International Full time

    We are seeking a skilled Sales Representative to join our team in a customer-facing role. The successful candidate will be responsible for identifying and pursuing new business opportunities, building relationships with existing clients, and providing exceptional customer service.Key Responsibilities:Develop and execute sales strategies to meet or exceed...


  • Midlothian, United Kingdom Nutmeg Saving and Investment Limited Full time

    Nutmeg Saving and Investment Limited is a leading Digital Wealth Manager with over £5 billion Assets Under Management and 230,000+ global investors. We operate with the agility of a start-up within a leading financial institution, empowering our customers to maximize their money through our innovative mobile banking app and dedicated customer support.As a...


  • Midlothian, United Kingdom Nutmeg Saving and Investment Limited Full time

    Nutmeg, a leading Digital Wealth Manager, is seeking a Customer Services Specialist to provide exceptional customer service and support. As a key member of our team, you will be the first point of contact for customers, addressing their queries and concerns in a timely and professional manner.Key Responsibilities:Provide outstanding customer service and...


  • Midlothian, United Kingdom Nutmeg Saving and Investment Limited Full time

    Nutmeg, a leading Digital Wealth Manager, is seeking a Customer Services Specialist to provide exceptional customer service and support to its global investors. As a key member of the team, you will be the first point of contact for customers, addressing their queries and concerns in a timely and professional manner.The ideal candidate will have a passion...


  • Midlothian, United Kingdom Sainsbury's Full time

    Be a key part of our customer service team as a Services Assistant at Sainsbury's. In this fast-paced role, you'll be the friendly face on our checkouts, self-service tills, kiosk, or petrol station, helping customers with their shopping needs. You'll also be responsible for dealing with complaints, refunds, and advertising, as well as supporting your...


  • Midlothian, United Kingdom NEXT Full time

    About the Role:We are looking for a skilled and enthusiastic Christmas Support Team Member to join our team at NEXT.Key Responsibilities:Provide exceptional customer service, helping customers find the perfect productsShare knowledge and passion for our products, supporting customers and colleagues alikeEnsure sales floors are always well-organized and easy...


  • Midlothian, United Kingdom NEXT Full time

    Company Overview:NEXT is a dynamic retail company dedicated to providing outstanding customer service and excellent stock operations.About the Role:We are seeking a motivated and friendly Sales Team Member to join our team. As a key member of our store team, your top priority will be to offer exceptional service and support to our customers.Job...


  • Midlothian, United Kingdom The University of Edinburgh Full time

    UE03: £23,114 - £25,148 per annum, pro rata plus 5% Premium Band Uplift. Accommodation, Catering and Events – Community Support Team. Open Ended Contract - Permanent. Part Time - 33.75 hrs per week. Key Responsibilities: We are seeking a highly motivated and enthusiastic individual to provide professional frontline services within our Community Support...


  • Midlothian, United Kingdom The University of Edinburgh Full time

    UE03: £23,114 - £25,148 per annum, pro rata plus 5% Premium Band Uplift.Accommodation, Catering and Events – Community Support Team.Open Ended Contract - Permanent.Part Time - 33.75 hrs per week.The Opportunity:We are seeking a skilled and enthusiastic individual to provide exceptional customer service and support to our student residents and service...


  • Midlothian, United Kingdom NEXT Full time

    About the Role:We are looking for a highly motivated and customer-focused individual to join our store team as a Sales Team Member. As a key member of our team, you will be responsible for delivering exceptional customer service and stock operations to our customers.Key Responsibilities:Offer fast and friendly service at all times, helping our customers to...


  • Midlothian, United Kingdom NEXT Full time

    About the CompanyAt NEXT, we value our customers and strive to offer outstanding service. We are a fast-paced retail team dedicated to providing excellent stock operations.

  • Sales Associate

    4 weeks ago


    Midlothian, United Kingdom NEXT Full time

    The Sales Associate - Customer Experience Expert drives sales growth by delivering exceptional customer experiences and showcasing a deep understanding of our products.Key Responsibilities:Engage with customers to understand their needs and preferencesProvide personalized product recommendations to drive salesEnsure a seamless and efficient customer...

  • Service Advisor

    4 weeks ago


    Midlothian, United Kingdom Lookers Full time

    OverviewAudi EdinburghKey Responsibilities:Booking services and repair work for customersAdvising customers on warranty cover and upselling additional partsLiaising with the Aftersales department to schedule appointmentsManaging customer interactions and updating recordsInforming customers of turnaround times and ensuring effective...

  • Service Advisor

    3 weeks ago


    Midlothian, United Kingdom Lookers Full time

    OverviewAudi EdinburghKey ResponsibilitiesCoordinate MOTs, services, and repair work for customersAdvise customers on warranty cover and recommend additional parts/accessoriesLiaise with the Aftersales department to schedule appointmentsManage high-volume customer interactions and online booking queriesCommunicate turnaround times and ensure effective...

  • Sales Associate

    3 weeks ago


    Midlothian, United Kingdom NEXT Full time

    The Seasonal Sales Associate drives sales growth by personally selling deep and across all product categories and delivering emotionally engaging customer experiences – consistent with the brand vision.Key Responsibilities:Proactively engages with customers, reads cues and responds effectivelyCreates a memorable connection by asking effective questions to...