Customer Service Representative

2 weeks ago


Midlothian, United Kingdom NEXT Full time

About the Role:

We are looking for a skilled and enthusiastic Christmas Support Team Member to join our team at NEXT.

Key Responsibilities:

  • Provide exceptional customer service, helping customers find the perfect products
  • Share knowledge and passion for our products, supporting customers and colleagues alike
  • Ensure sales floors are always well-organized and easy to shop from
  • Work in various areas of the store, including stockrooms and delivery processing
  • Support and effectively communicate with customers, colleagues, and managers
  • Take ownership of your development and growth within the company

About You:

  • You are a great communicator, friendly, calm, and efficient, even in busy situations
  • You are excited about the challenge of a varied and fast-paced job
  • You are flexible, supportive, and always willing to go the extra mile for your team and customers
  • You take pride in your work and approach tasks with energy, pace, and dedication
  • You are happy to work independently and meet performance targets

What's Next:

As part of your application, you will complete an online assessment. Our in-store recruitment team will review the applications and invite suitable candidates for an initial interview.



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