Service Advisor
1 week ago
Overview
Audi Edinburgh
Key Responsibilities
- Coordinate MOTs, services, and repair work for customers
- Advise customers on warranty cover and recommend additional parts/accessories
- Liaise with the Aftersales department to schedule appointments
- Manage high-volume customer interactions and online booking queries
- Communicate turnaround times and ensure effective customer communication
- Maintain accurate customer records and update systems
Requirements
As a Service Advisor at Audi Edinburgh, you will have excellent communication skills, a warm personality, and a passion for delivering exceptional customer experiences. Previous experience with Kerridge/ADP and knowledge of dealer systems are advantageous. You will be a great team player with the ability to work independently and use your initiative.
About the Role
This is an exciting opportunity to join our Aftersales Team at Audi Edinburgh. With ongoing investment in the dealership, we are transforming our site into a state-of-the-art showroom. As a Service Advisor, you will benefit from continuous training opportunities and the chance to progress within Lookers.
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Service Advisor
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Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Audi Edinburgh. As a Service Advisor, you will play a crucial role in delivering a first-class customer experience, ensuring that our customers receive exceptional service and support.Key ResponsibilitiesBooking MOTs, services, and other repair...
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Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Audi Edinburgh. As a Service Advisor, you will play a crucial role in delivering a first-class customer experience, ensuring that our customers receive exceptional service and support.Key ResponsibilitiesBooking MOTs, services, and other repair...
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Midlothian, United Kingdom Lookers Full timeJob SummaryAudi Edinburgh is seeking an experienced Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover, and upselling additional parts and accessories.Key ResponsibilitiesBooking and scheduling appointments with...
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Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesManage customer bookings and appointments for MOTs, services, and repairsProvide expert advice on warranty cover and recommend additional parts and accessoriesLiaise with the Aftersales department to schedule appointments and optimize workloadHandle high-volume customer interactions, including phone calls and online...
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Service Advisor
3 weeks ago
Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesManage customer bookings and appointments for MOTs, services, and repairsProvide expert advice on warranty cover and recommend additional parts and accessoriesLiaise with the Aftersales department to schedule appointments and optimize workloadHandle high-volume customer interactions, including phone calls and online...
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1 month ago
Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesCoordinate and schedule appointments for customersProvide expert advice on warranty cover and recommend additional servicesLiaise with the Aftersales department to ensure seamless customer experienceManage high-volume customer interactions and online booking queriesCommunicate effectively with customers regarding...
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Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them about warranty cover, and upselling additional parts and accessories.Key ResponsibilitiesBooking and...
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Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them about warranty cover, and upselling additional parts and accessories.Key ResponsibilitiesBooking and...
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Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesManage customer bookings and appointments for MOTs, services, and repairsProvide expert advice on warranty cover and recommend additional parts and accessoriesLiaise with the Aftersales department to schedule appointments and optimize workloadHandle high-volume customer interactions, including phone calls and online...
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Service Advisor
4 weeks ago
Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesManage customer bookings and appointments for MOTs, services, and repairsProvide expert advice on warranty cover and recommend additional parts and accessoriesLiaise with the Aftersales department to schedule appointments and optimize workloadHandle high-volume customer interactions, including phone calls and online...
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Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication, and delivering a first-class experience for our customers.Key ResponsibilitiesBooking MOTs, services, and...
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3 weeks ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication, and delivering a first-class experience for our customers.Key ResponsibilitiesBooking MOTs, services, and...
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4 weeks ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our customers receive a first-class experience throughout their vehicle's service and repair process.Key...
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4 weeks ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our customers receive a first-class experience throughout their vehicle's service and repair process.Key...
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Service Advisor
1 month ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication, and delivering a first-class experience for our customers.Key ResponsibilitiesBooking MOTs, services, and...
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Service Advisor
1 month ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication, and delivering a first-class experience for our customers.Key ResponsibilitiesBooking MOTs, services, and...
-
Service Advisor
1 week ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the full...