Service Advisor
4 weeks ago
About the Role
We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our customers receive a first-class experience throughout their vehicle's service and repair process.
Key Responsibilities
- Booking MOTs, services, and other repair work for our customers
- Advising customers about warranty cover and upselling additional parts and accessories
- Liaising with the Aftersales department to organize and schedule appointments
- Managing a high-volume of customers daily, including telephone calls and online booking queries
- Informing customers of turnaround times and ensuring effective communication throughout the service process
- Maintaining accurate customer records and updating systems as necessary
Requirements
To be successful in this role, you will have excellent communication skills, a warm personality, and a real passion for delivering exceptional customer service. Previous experience using Kerridge/ADP would be an advantage, as well as knowledge of other essential dealer systems. You will be a great team player, able to work independently and use your own initiative.
About Us
Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers. We offer a competitive benefits package, including enhanced holidays, eligibility to join our car scheme, critical illness cover, and more. We are committed to nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities.
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Service Advisor
3 weeks ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Audi Edinburgh. As a Service Advisor, you will play a crucial role in delivering a first-class customer experience, ensuring that our customers receive exceptional service and support.Key ResponsibilitiesBooking MOTs, services, and other repair...
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Service Advisor
3 weeks ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Audi Edinburgh. As a Service Advisor, you will play a crucial role in delivering a first-class customer experience, ensuring that our customers receive exceptional service and support.Key ResponsibilitiesBooking MOTs, services, and other repair...
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Service Advisor
1 week ago
Midlothian, United Kingdom Lookers Full timeJob SummaryAudi Edinburgh is seeking an experienced Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover, and upselling additional parts and accessories.Key ResponsibilitiesBooking and scheduling appointments with...
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1 month ago
Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesCoordinate and schedule appointments for customersProvide expert advice on warranty cover and recommend additional servicesLiaise with the Aftersales department to ensure seamless customer experienceManage high-volume customer interactions and online booking queriesCommunicate effectively with customers regarding...
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Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesManage customer bookings and appointments for MOTs, services, and repairsProvide expert advice on warranty cover and recommend additional parts and accessoriesLiaise with the Aftersales department to schedule appointments and optimize workloadHandle high-volume customer interactions, including phone calls and online...
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Service Advisor
3 weeks ago
Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesManage customer bookings and appointments for MOTs, services, and repairsProvide expert advice on warranty cover and recommend additional parts and accessoriesLiaise with the Aftersales department to schedule appointments and optimize workloadHandle high-volume customer interactions, including phone calls and online...
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Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesCoordinate and schedule appointments for customersProvide expert advice on warranty cover and recommend additional servicesLiaise with the Aftersales department to ensure seamless customer experienceManage high-volume customer interactions and online booking queriesCommunicate effectively with customers regarding...
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Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them about warranty cover, and upselling additional parts and accessories.Key ResponsibilitiesBooking and...
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Service Advisor
2 weeks ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them about warranty cover, and upselling additional parts and accessories.Key ResponsibilitiesBooking and...
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Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesManage customer bookings and appointments for MOTs, services, and repairsProvide expert advice on warranty cover and recommend additional parts and accessoriesLiaise with the Aftersales department to schedule appointments and optimize workloadHandle high-volume customer interactions, including phone calls and online...
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Service Advisor
4 weeks ago
Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesManage customer bookings and appointments for MOTs, services, and repairsProvide expert advice on warranty cover and recommend additional parts and accessoriesLiaise with the Aftersales department to schedule appointments and optimize workloadHandle high-volume customer interactions, including phone calls and online...
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Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication, and delivering a first-class experience for our customers.Key ResponsibilitiesBooking MOTs, services, and...
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Service Advisor
3 weeks ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication, and delivering a first-class experience for our customers.Key ResponsibilitiesBooking MOTs, services, and...
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Service Advisor
1 week ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the full...
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Service Advisor
1 month ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication, and delivering a first-class experience for our customers.Key ResponsibilitiesBooking MOTs, services, and...
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Service Advisor
1 month ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication, and delivering a first-class experience for our customers.Key ResponsibilitiesBooking MOTs, services, and...
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Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesManage customer bookings and appointments for MOTs, services, and repairsProvide expert advice on warranty cover and recommend additional parts and accessoriesLiaise with the Aftersales department to schedule appointments and coordinate workloadHandle high-volume customer interactions, including phone calls and...
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Service Advisor
3 weeks ago
Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesManage customer bookings and appointments for MOTs, services, and repairsProvide expert advice on warranty cover and recommend additional parts and accessoriesLiaise with the Aftersales department to schedule appointments and coordinate workloadHandle high-volume customer interactions, including phone calls and...
