Service Advisor
4 weeks ago
Overview
Audi Edinburgh
Key Responsibilities
- Manage customer bookings and appointments for MOTs, services, and repairs
- Provide expert advice on warranty cover and recommend additional parts and accessories
- Liaise with the Aftersales department to schedule appointments and optimize workload
- Handle high-volume customer interactions, including phone calls and online queries
- Communicate effectively with customers regarding turnaround times and updates
- Maintain accurate customer records and update systems accordingly
Requirements
As a Service Advisor at Audi Edinburgh, you will require excellent communication skills, a warm personality, and a passion for delivering exceptional customer experiences. Previous experience with Kerridge/ADP and knowledge of dealer systems are advantageous. You will be a team player with the ability to work independently and use your initiative.
About Us
Lookers Audi Edinburgh is a leading dealership with a commitment to excellence. We are investing in our site to create a state-of-the-art showroom, and we are seeking a dedicated Service Advisor to join our Aftersales Team.
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Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Audi Edinburgh. As a Service Advisor, you will play a crucial role in delivering a first-class customer experience, ensuring that our customers receive exceptional service and support.Key ResponsibilitiesBooking MOTs, services, and other repair...
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Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Audi Edinburgh. As a Service Advisor, you will play a crucial role in delivering a first-class customer experience, ensuring that our customers receive exceptional service and support.Key ResponsibilitiesBooking MOTs, services, and other repair...
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Midlothian, United Kingdom Lookers Full timeJob SummaryAudi Edinburgh is seeking an experienced Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover, and upselling additional parts and accessories.Key ResponsibilitiesBooking and scheduling appointments with...
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Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesManage customer bookings and appointments for MOTs, services, and repairsProvide expert advice on warranty cover and recommend additional parts and accessoriesLiaise with the Aftersales department to schedule appointments and optimize workloadHandle high-volume customer interactions, including phone calls and online...
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Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesManage customer bookings and appointments for MOTs, services, and repairsProvide expert advice on warranty cover and recommend additional parts and accessoriesLiaise with the Aftersales department to schedule appointments and optimize workloadHandle high-volume customer interactions, including phone calls and online...
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Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesCoordinate and schedule appointments for customersProvide expert advice on warranty cover and recommend additional servicesLiaise with the Aftersales department to ensure seamless customer experienceManage high-volume customer interactions and online booking queriesCommunicate effectively with customers regarding...
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Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them about warranty cover, and upselling additional parts and accessories.Key ResponsibilitiesBooking and...
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Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them about warranty cover, and upselling additional parts and accessories.Key ResponsibilitiesBooking and...
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Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication, and delivering a first-class experience for our customers.Key ResponsibilitiesBooking MOTs, services, and...
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Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our customers receive a first-class experience throughout their vehicle's service and repair process.Key...
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Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the full...
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Service Advisor
1 month ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication, and delivering a first-class experience for our customers.Key ResponsibilitiesBooking MOTs, services, and...
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1 month ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication, and delivering a first-class experience for our customers.Key ResponsibilitiesBooking MOTs, services, and...
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Service Advisor
3 weeks ago
Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesManage customer bookings and appointments for MOTs, services, and repairsProvide expert advice on warranty cover and recommend additional parts and accessoriesLiaise with the Aftersales department to schedule appointments and coordinate workloadHandle high-volume customer interactions, including phone calls and...