Customer Experience Specialist

2 weeks ago


Midlothian, United Kingdom NEXT Full time

Shifts and Duties:

As a Sales Team Member at NEXT, you will be working a flexible schedule including 6.50 hours per week with set shifts on Friday from 17:00 to 20:00 and Saturday from 15:30 to 19:00.

About the Role:

  • Provide exceptional customer service and assistance to find the perfect products.
  • Share your knowledge and passion for our products with customers.
  • Work across various areas of the store, including sales floors, stockrooms, and processing deliveries.
  • Take ownership of your professional development and growth.

Requirements:

  • Excellent communication skills with a customer-centric approach.
  • A friendly, calm, and efficient demeanor, even during busy periods.
  • A willingness to work in a fast-paced environment with varied tasks.
  • Flexibility, supportiveness, and a commitment to exceeding expectations.

Next Steps:

To apply, you must not have had an unsuccessful online assessment within the last 6 months. You will be required to complete a Working with Numbers Assessment and a Retail Scenarios Assessment as part of the application process. Our in-store recruitment team will review successful applications and contact suitable candidates for an initial interview.


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