Customer Experience Specialist
2 weeks ago
Shifts and Duties:
As a Sales Team Member at NEXT, you will be working a flexible schedule including 6.50 hours per week with set shifts on Friday from 17:00 to 20:00 and Saturday from 15:30 to 19:00.
About the Role:
- Provide exceptional customer service and assistance to find the perfect products.
- Share your knowledge and passion for our products with customers.
- Work across various areas of the store, including sales floors, stockrooms, and processing deliveries.
- Take ownership of your professional development and growth.
Requirements:
- Excellent communication skills with a customer-centric approach.
- A friendly, calm, and efficient demeanor, even during busy periods.
- A willingness to work in a fast-paced environment with varied tasks.
- Flexibility, supportiveness, and a commitment to exceeding expectations.
Next Steps:
To apply, you must not have had an unsuccessful online assessment within the last 6 months. You will be required to complete a Working with Numbers Assessment and a Retail Scenarios Assessment as part of the application process. Our in-store recruitment team will review successful applications and contact suitable candidates for an initial interview.
-
Service Advisor
3 weeks ago
Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey Responsibilities:Booking services and repair work for customersAdvising customers on warranty cover and upselling additional partsLiaising with the Aftersales department to schedule appointmentsManaging customer interactions and updating recordsInforming customers of turnaround times and ensuring effective...
-
Service Advisor
3 weeks ago
Midlothian, United Kingdom Lookers Full timeOverviewAudi EdinburghKey ResponsibilitiesCoordinate MOTs, services, and repair work for customersAdvise customers on warranty cover and recommend additional parts/accessoriesLiaise with the Aftersales department to schedule appointmentsManage high-volume customer interactions and online booking queriesCommunicate turnaround times and ensure effective...
-
Service Advisor
3 weeks ago
Midlothian, United Kingdom Lookers Full timeJob SummaryWe are seeking an experienced Service Advisor to join our Aftersales Team at Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts/accessories, and liaising with the full Aftersales department to organise and...
-
Customer Relationship Specialist
7 days ago
Midlothian, United Kingdom Nutmeg Saving and Investment Limited Full timeNutmeg, Europe's leading Digital Wealth Manager, is seeking a skilled Customer Relationship Specialist to join its team. With over £5 billion Assets Under Management and 230,000+ global investors, the company operates with the agility of a start-up within a leading financial institution.As a Customer Relationship Specialist within Nutmeg, you will be the...
-
Customer Experience Representative
2 weeks ago
Midlothian, United Kingdom Marriott International Full timeTransforming Guest Experiences at Marriott InternationalWe are seeking a skilled Customer Experience Representative to join our team at the Delta Hotel by Marriott Edinburgh. As a key member of our Front Office team, you will have the opportunity to deliver exceptional service and create unforgettable experiences for our guests.About the Role:This role is...
-
Customer Engagement Specialist
3 weeks ago
Midlothian, United Kingdom SGN Full timeJob SummaryWe are seeking a skilled Customer Engagement Specialist to join our team at SGN. As a key member of our Customer Experience team, you will be responsible for delivering exceptional customer service and support to vulnerable customers in our communities.Key ResponsibilitiesProvide proactive front-line customer engagement to identify and support...
-
Customer Engagement Specialist
3 weeks ago
Midlothian, United Kingdom SGN Full timeRole OverviewWe are seeking a skilled Customer Engagement Specialist to join our team at SGN. As a key member of our Customer Experience team, you will be responsible for delivering exceptional customer service and support to vulnerable customers in our communities.Key ResponsibilitiesProvide proactive front-line customer engagement to identify and support...
-
Customer Engagement Specialist
4 weeks ago
Midlothian, United Kingdom SGN Full timeRole OverviewWe are seeking a skilled Customer Engagement Specialist to join our team at SGN. As a key member of our Customer Experience team, you will be responsible for delivering exceptional customer service and support to vulnerable or at-risk customers.Key ResponsibilitiesProvide proactive front-line customer engagement to identify and address customer...
-
Electrical Systems Specialist
4 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeElectrical Systems Installation OpportunityHays Specialist Recruitment Limited is seeking a skilled Electrical Systems Specialist to join their team in Edinburgh. As a key member of the trade team, you will be responsible for the installation, repair, and maintenance of electrical systems in residential and commercial properties.Key Responsibilities:Install...
-
Electrical Systems Specialist
4 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeElectrical Systems Installation OpportunityHays Specialist Recruitment Limited is seeking a skilled Electrical Systems Specialist to join their team in Edinburgh. As a key member of the trade team, you will be responsible for the installation, repair, and maintenance of electrical systems in residential and commercial properties.Key Responsibilities:Install...
-
Electrical Maintenance Specialist
4 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary: Hays Specialist Recruitment Limited is seeking an experienced Electrical Maintenance Specialist to join their team. The successful candidate will be responsible for carrying out electrical maintenance in the West Lothian area.Main Responsibilities:Conduct routine inspections and repairs of electrical systems and appliancesInstall, repair, and...
-
Sales Associate
3 weeks ago
Midlothian, United Kingdom NEXT Full timeThe Sales Associate - Customer Experience Expert drives sales growth by delivering exceptional customer experiences and showcasing a deep understanding of our products.Key Responsibilities:Engage with customers to understand their needs and preferencesProvide personalized product recommendations to drive salesEnsure a seamless and efficient customer...
-
Customer Services Specialist
5 months ago
Midlothian, United Kingdom JPMorgan Chase & Co. Full timeNutmeg, Europe’s leading Digital Wealth Manager with over £5 billion Assets Under Management and 230,000+ global investors, operates with the agility of a start-up within a leading financial institution. We're on a mission to ethically disrupt the UK financial services market, empowering our customers to maximize their money through our innovative mobile...
-
Customer Services Specialist
5 months ago
Midlothian, United Kingdom Nutmeg Saving and Investment Limited Full timeNutmeg, Europe’s leading Digital Wealth Manager with over £5 billion Assets Under Management and 230,000+ global investors, operates with the agility of a start-up within a leading financial institution. We're on a mission to ethically disrupt the UK financial services market, empowering our customers to maximize their money through our innovative mobile...
-
Sales Associate
2 weeks ago
Midlothian, United Kingdom NEXT Full timeThe Seasonal Sales Associate drives sales growth by personally selling deep and across all product categories and delivering emotionally engaging customer experiences – consistent with the brand vision.Key Responsibilities:Proactively engages with customers, reads cues and responds effectivelyCreates a memorable connection by asking effective questions to...
-
Service Advisor
3 weeks ago
Midlothian, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced Service Advisor to join our Aftersales Team at Lookers Edinburgh Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories.Key ResponsibilitiesManage a high-volume of...
-
Capability Development Specialist
4 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is partnering with a well-established financial services organization to find a skilled Capability Development Specialist for a permanent position. The successful candidate will have the opportunity to work in either Glasgow or Edinburgh.Key ResponsibilitiesCollaborate with the People Team and other...
-
Capability Development Specialist
4 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is partnering with a well-established financial services organization to find a skilled Capability Development Specialist for a permanent position. The successful candidate will have the opportunity to work in either Glasgow or Edinburgh.Key ResponsibilitiesCollaborate with the People Team and other...
-
Capability Development Specialist
3 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeYour new company Hays Specialist Recruitment Limited is delighted to be partnering with a well-known organisation within the financial services sector to appoint a Capability Development Specialist on a permanent basis.Your New RoleIn this role, you will play a key role in supporting the People Team and wider organisation strategy, working closely with...
-
Capability Development Specialist
4 weeks ago
Midlothian, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is partnering with a well-established financial services organization to find a skilled Capability Development Specialist for a permanent position. The successful candidate will have the opportunity to work in either Glasgow or Edinburgh.Key ResponsibilitiesCollaborate with the People Team and other...