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Customer Service Coordinator

2 months ago

Midlothian, United Kingdom Search Full time

Customer Service Role Overview

We are seeking a skilled Customer Service professional to join our team at Search. As a Customer Service Administrator, you will play a vital role in delivering exceptional customer experiences.

Key Responsibilities:

  • Manage customer orders and collaborate with logistics teams
  • Handle internal and external customer inquiries via phone and email
  • Maintain strong relationships with carriers and customers
  • Resolve issues efficiently and effectively

Requirements:

  • Strong multitasking and problem-solving skills
  • Proficiency in computer software and systems
  • Excellent written and verbal communication skills
  • Adaptability, dependability, and a willingness to work collaboratively

About Search

Search is an equal opportunities recruiter, committed to diversity and inclusion. We welcome applications from all suitably skilled or qualified applicants, regardless of their background or characteristics.