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Electrical Service Coordinator
2 months ago
We are seeking a highly skilled Electrical Service Coordinator to join our team at HF Group. As an Electrical Service Coordinator, you will play a crucial role in ensuring the smooth operation of our electrical services.
Key Responsibilities:- Monitor and manage incoming service requests, prioritizing tasks to meet deadlines and optimize resource allocation.
- Communicate effectively with clients, engineers, and other stakeholders to ensure seamless service delivery.
- Coordinate and schedule appointments, ensuring timely completion of works and minimizing disruptions.
- Manage and maintain accurate records of service requests, engineer availability, and job completion details.
- Collaborate with the service team to identify areas for improvement and implement process enhancements.
- Develop and maintain strong relationships with clients, engineers, and other stakeholders to ensure exceptional customer service.
- Strong service background with experience in electrical services or a related field.
- Excellent communication, organizational, and time-management skills.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
- Proficiency in using software applications, including databases and scheduling tools.
- Strong problem-solving skills, with the ability to think critically and make sound decisions.
- Competitive salary and benefits package.
- Opportunities for professional growth and development within the HF Group.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
- Access to training and development programs to enhance your skills and knowledge.
At HF Group, we value our employees as part of the family and offer a range of benefits and perks to support their well-being and career development. If you are a motivated and customer-focused individual with a passion for electrical services, we encourage you to apply for this exciting opportunity.
