Customer Service Coordinator

6 days ago


Midlothian, United Kingdom Hays Specialist Recruitment Limited Full time

{"h2": "Customer Service Administrator Role", "p": "We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. In this role, you will be responsible for providing exceptional customer service to various stakeholders, managing the reception desk, and performing administrative tasks such as updating registers and records, and creating reports.", "ul": [{"li": "Provide excellent customer service to internal and external stakeholders via phone, email, and in-person interactions"}, {"li": "Manage the reception desk, including answering phone calls, greeting visitors, and handling mail and packages"}, {"li": "Perform administrative tasks such as updating registers and records, and creating reports"}, {"li": "Assist with travel arrangements and make lunch/hotel bookings for meetings"}, {"li": "Offer general administrative support to the team"}], "h3": "Requirements", "ul": [{"li": "Previous experience in a similar role"}, {"li": "Experience working with the public"}, {"li": "Strong customer service skills"}, {"li": "Proficient in Microsoft Office and able to adapt to using new systems"}, {"li": "Able to work autonomously as well as part of a team"}, {"li": "Organized with good time management skills"}], "h3": "What You\u2019ll Get in Return", "ul": [{"li": "A competitive hourly rate"}, {"li": "Opportunity to work in a busy, varied role for a large private sector organization"}], "p": "If you are interested in this role, please click \u2018apply now\u2019 to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career."}



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