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Customer Service Representative

2 months ago

Midlothian, United Kingdom Search Full time
Customer Service Coordinator

Are you a skilled customer service professional looking for a new challenge? We have an exciting opportunity for a Customer Service Coordinator to join our team in Edinburgh.

This role involves managing customer orders, working closely with logistics, and maintaining relationships with carriers and customers. You will also be responsible for handling phone calls and emails, solving issues quickly and efficiently, and providing top-notch service to our customers.

To succeed in this role, you will need strong multitasking skills, proficiency in computer software, excellent written and verbal communication skills, adaptability, dependability, and problem-solving abilities. If you are a team player who is passionate about delivering exceptional customer service, we would love to hear from you.

Key Responsibilities:

  • Manage customer orders and work closely with logistics
  • Handle phone calls and emails internally and externally
  • Maintain relationships with carriers and customers
  • Solve issues quickly and efficiently

What We Offer:

  • Competitive salary of £25,000
  • Personalised training and opportunities for professional growth
  • Collaborative and dynamic work environment

We are an equal opportunities recruiter and welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age.