Customer Service Representative
1 week ago
We are seeking a highly skilled and dedicated Customer Care Advisor to join our team at eRecruitSmart. As a key member of our customer service team, you will play a vital role in providing exceptional support to our clients.
Key Responsibilities:
- Customer Support: Respond to customer inquiries, providing a premium first impression and professional service.
- Issue Resolution: Manage inbound customer requests, identify and assess customer needs, and follow the correct processes to achieve a resolution within agreed timescales.
- Communication: Maintain open and transparent communication with customers, providing regular updates and solutions to their queries.
- Record Keeping: Maintain accurate and up-to-date records of customer interactions and resolutions.
About the Role:
- Work Environment: You will be working in a fast-paced customer service environment, providing support to clients across various industries.
- Benefits: As a valued member of our team, you will receive a competitive salary, 20 days holiday plus bank holidays, company discount, and opportunities for professional growth and development.
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Bracknell, Bracknell Forest, United Kingdom JAKKS Pacific UK Full timeAbout JAKKS Pacific UKWe are a leading designer, manufacturer, and marketer of toys and costumes, with a global presence and a commitment to delivering exceptional customer experiences.Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at JAKKS Pacific UK. As a key member of our customer service team,...
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