Head of Customer Insight
3 days ago
We are seeking a highly skilled and experienced professional to lead our customer voice initiative. As the Head of Customer Voice, you will be responsible for championing our customers' needs and ensuring their voice is heard and acted upon.
Key Responsibilities:
- Drive strategic customer insight and continuous improvement
- Build relationships with key stakeholders to effect change and improve customer experience
- Present data and insight to various audiences, including Board level
- Lead on corporate performance frameworks and interpret Government and Regulatory Policy and guidance
- Manage data and insight teams
Requirements:
- Proven track record in a similar role, operating at a senior level to influence change
- Experience of presenting data and insight to a variety of audiences
- Experience of leading on corporate performance frameworks
- Knowledge of Ombudsman and regulatory requirements
What We Offer:
Aspire Housing is a dynamic and forward-thinking organization that values its customers and employees. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your CV and a cover letter, to our Director of Corporate Services, Clare Godbold at cgodbold@aspirehousing.co.uk.
-
Head of Customer Insight
5 days ago
Newcastle under Lyme, Staffordshire, United Kingdom Aspire Housing Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to lead our customer voice initiative. As the Head of Customer Voice, you will be responsible for championing our customers' needs and ensuring their voice is heard and acted upon.Key Responsibilities:Drive strategic customer insight and continuous improvementBuild relationships with...
-
Head of Customer Insight
6 days ago
Newcastle under Lyme, Staffordshire, United Kingdom Aspire Housing Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to lead our customer voice initiative. As the Head of Customer Voice, you will be responsible for championing our customers' needs and ensuring their voice is heard and acted upon.Key Responsibilities:Drive strategic customer insight and continuous improvementBuild relationships with...
-
Sales and Customer Service Representative
4 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom Acorn by Synergie Full timeJob Title: Sales AdministratorAbout the Role:We are seeking a highly skilled Sales Administrator to join our team at Acorn By Synergie. As a Sales Administrator, you will be responsible for generating accurate and timely quotations tailored to each customer's unique specifications and requirements.Key Responsibilities:Quote Preparation: Prepare customized...
-
Sales and Customer Service Representative
4 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom Acorn by Synergie Full timeJob Title: Sales AdministratorAbout the Role:We are seeking a highly skilled Sales Administrator to join our team at Acorn By Synergie. As a Sales Administrator, you will be responsible for generating accurate and timely quotations tailored to each customer's unique specifications and requirements.Key Responsibilities:Quote Preparation: Prepare customized...
-
Customer Service Team Leader
3 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom E3 Recruitment Full timeCustomer Service Team Leader OpportunityWe are seeking an experienced Customer Service Team Leader to join our team at a leading PLC listed manufacturing organisation in the Stoke on Trent area. As a business, we are passionate about investing in our people and offering training, and personal development opportunities across the organisation, as well as...
-
Customer Service Team Leader
3 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom E3 Recruitment Full timeCustomer Service Team Leader OpportunityWe are seeking an experienced Customer Service Team Leader to join our team at a leading PLC listed manufacturing organisation in the Stoke on Trent area. As a business, we are passionate about investing in our people and offering training, and personal development opportunities across the organisation, as well as...
-
Head of Business Expansion
1 week ago
Newcastle under Lyme, Staffordshire, United Kingdom Zopa Full timeAbout the RoleWe are seeking an experienced senior business development leader to spearhead our growth trajectory. As the Head of New Business, you will run the business development function and be an integral part of the Commercial leadership team.Key ResponsibilitiesDevelop and implement a sales strategy to drive revenue growth and profitability.Lead the...
-
Head of Business Expansion
1 week ago
Newcastle under Lyme, Staffordshire, United Kingdom Zopa Full timeAbout the RoleWe are seeking an experienced senior business development leader to spearhead our growth trajectory. As the Head of New Business, you will run the business development function and be an integral part of the Commercial leadership team.Key ResponsibilitiesDevelop and implement a sales strategy to drive revenue growth and profitability.Lead the...
-
Customer Service Team Lead
4 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom E3 Recruitment Full timeCustomer Service Team Leader OpportunityWe are seeking a seasoned Customer Service Team Leader to join our team at E3 Recruitment. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives, providing coaching and mentoring, and driving improvements to our customer service experience.About the...
-
Customer Service Team Lead
4 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom E3 Recruitment Full timeCustomer Service Team Leader OpportunityWe are seeking a seasoned Customer Service Team Leader to join our team at E3 Recruitment. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives, providing coaching and mentoring, and driving improvements to our customer service experience.About the...
-
Customer Service Team Leader
3 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom E3 Recruitment Full timeCustomer Service Team Leader OpportunityWe are seeking an experienced Customer Service Team Leader to join our team at a leading PLC listed manufacturing organisation in the Stoke on Trent area. As a business, we are passionate about investing in our people and offering training, and personal development opportunities across the organisation, as well as...
-
Customer Service Team Leader
3 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom E3 Recruitment Full timeCustomer Service Team Leader OpportunityWe are seeking an experienced Customer Service Team Leader to join our team at a leading PLC listed manufacturing organisation in the Stoke on Trent area. As a business, we are passionate about investing in our people and offering training, and personal development opportunities across the organisation, as well as...
-
Head of Business Expansion
7 days ago
Newcastle under Lyme, Staffordshire, United Kingdom Zopa Full timeAbout the RoleWe are seeking an experienced senior business development leader to join our team as Head of New Business. This critical role will be pivotal in spearheading our growth and improving the new business function to drive revenue and profitability.Key ResponsibilitiesRecruit, train, and develop a high-performing business development teamDevelop and...
-
Head of Business Expansion
7 days ago
Newcastle under Lyme, Staffordshire, United Kingdom Zopa Full timeAbout the RoleWe are seeking an experienced senior business development leader to join our team as Head of New Business. This critical role will be pivotal in spearheading our growth and improving the new business function to drive revenue and profitability.Key ResponsibilitiesRecruit, train, and develop a high-performing business development teamDevelop and...
-
Head of Business Expansion
2 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom Zopa Full timeAbout the RoleWe are seeking an experienced senior business development leader to spearhead our growth trajectory. As the Head of New Business, you will run the business development function and be an integral part of the Commercial leadership team.Key ResponsibilitiesDevelop and implement a sales strategy to drive revenue growth and profitability.Lead the...
-
Head of Business Expansion
2 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom Zopa Full timeAbout the RoleWe are seeking an experienced senior business development leader to spearhead our growth trajectory. As the Head of New Business, you will run the business development function and be an integral part of the Commercial leadership team.Key ResponsibilitiesDevelop and implement a sales strategy to drive revenue growth and profitability.Lead the...
-
Kitchen Team Member
1 month ago
Newcastle under Lyme, Staffordshire, United Kingdom Sodexo Full timeJob OverviewWe are seeking a skilled and enthusiastic individual to join our culinary team as a Chef at Sodexo. As a key member of our kitchen team, you will have the opportunity to develop your culinary skills and work collaboratively with our experienced chefs to deliver high-quality food to our customers.Key ResponsibilitiesAssist with the preparation and...
-
Kitchen Team Member
1 month ago
Newcastle under Lyme, Staffordshire, United Kingdom Sodexo Full timeJob OverviewWe are seeking a skilled and enthusiastic individual to join our culinary team as a Chef at Sodexo. As a key member of our kitchen team, you will have the opportunity to develop your culinary skills and work collaboratively with our experienced chefs to deliver high-quality food to our customers.Key ResponsibilitiesAssist with the preparation and...
-
Sales and Administration Professional
3 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom Acorn by Synergie Full timeAbout the RoleWe are seeking a highly skilled and motivated Internal Sales Administrator to join our team at Acorn by Synergie. As a key member of our sales administration team, you will play a crucial role in generating accurate and timely quotations tailored to each customer's unique specifications and requirements.Key Responsibilities:Prepare Customised...
-
Sales and Administration Professional
3 weeks ago
Newcastle under Lyme, Staffordshire, United Kingdom Acorn by Synergie Full timeAbout the RoleWe are seeking a highly skilled and motivated Internal Sales Administrator to join our team at Acorn by Synergie. As a key member of our sales administration team, you will play a crucial role in generating accurate and timely quotations tailored to each customer's unique specifications and requirements.Key Responsibilities:Prepare Customised...