Business Systems Analyst, Store Technology Specialist
2 days ago
Job Summary
We are seeking a highly skilled Business Systems Analyst to join our team at Card Factory. As a Business Systems Analyst, you will play a critical role in configuring and maintaining store technology systems, ensuring alignment with business objectives.
Key Responsibilities
- Configure and maintain store technology systems, ensuring alignment with business objectives.
- Streamline processes and improve efficiency through automation and optimization.
- Collaborate with stakeholders to drive operational excellence and superior customer experience.
- Support the Senior BSA in identifying and implementing innovative store tech solutions.
- Write technical specifications and provide third-line support, including root cause analysis during outages.
- Partner with Platform Squads to ensure robust monitoring and resilience of Store Technology systems.
Requirements
- Experience in store technology systems configuration and support.
- Strong analytical and problem-solving skills.
- Excellent collaboration and communication abilities.
- Willingness to provide support outside of core business hours for high-priority issues.
About Us
Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. We are committed to delivering exceptional customer experiences and driving business success through innovative technology solutions.
What We Offer
- 25% Card Factory colleague discount in-store and online.
- Save As You Earn scheme.
- Financial Wellbeing Support Financial Education Tools Salary Advance.
- Seasonal incentive schemes.
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together.
- Discounted gym memberships and mobile phone contracts.
- Discounts across 100's of UK retailers.
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
- Enhanced Family leave.
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