Customer Relationship Management Specialist
6 days ago
Job Summary
We are seeking a highly skilled CRM Executive to join our team at Michael Page Marketing. As a key member of our marketing team, you will be responsible for developing and implementing a comprehensive CRM strategy to drive customer retention and loyalty.
Key Responsibilities
- Develop and implement a CRM strategy to enhance customer retention and loyalty
- Conduct customer segmentation and tailor marketing communication accordingly
- Collaborate with the marketing team to integrate CRM plans into the overall marketing strategy
- Monitor and analyze customer behavior to inform CRM strategies
- Report on CRM campaign performance and provide insights for improvement
- Ensure data collection and management practices are compliant with regulations
- Assist in the development of customer loyalty programs
- Stay abreast of CRM trends in the industry and implement best practices
Requirements
- Experience in CRM and marketing operations
- Proficiency in CRM software and digital marketing tools
- Strong analytical skills and ability to translate data into actionable insights
- Excellent communication and interpersonal skills
- A passion for the marketing industry
What We Offer
- A competitive salary of up to £35,000
- Generous holiday leave
- A positive, team-oriented company culture
- A unique opportunity to contribute to the marketing industry
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