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Customer Service Representative

2 months ago

Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

**About the Role**

Think Specialist Recruitment is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service operations, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities**

  • Support the order process and ensure high levels of customer satisfaction
  • Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently
  • Process all deliveries for all orders placed online
  • Reply to customer inquiries in a timely and professional manner
  • Provide a high level of support to customers throughout the process
  • Handling customer queries and problems as they arise
  • Working well as part of a team
  • Contact customers if there is an issue with their delivery

**Requirements**

  • Previous experience within customer service
  • Relationship building skills
  • Previous administration experience
  • Strong team player
  • Good communication skills on all levels

**What We Offer**

As a Customer Service Representative with Think Specialist Recruitment, you will have the opportunity to work with a dynamic and supportive team, and to develop your skills and knowledge in a fast-paced and challenging environment.