Customer Service Representative

1 week ago

Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

Job Summary:

Think Specialist Recruitment is seeking a highly skilled Customer Service Administrator to join our team in Watford. As a key member of our customer service operations, you will be responsible for providing exceptional customer service, ensuring high levels of customer satisfaction, and supporting our business growth.

Key Responsibilities:

  • Customer Service: Provide timely and effective responses to customer inquiries, resolving issues and concerns in a professional and courteous manner.
  • Order Processing: Support the order process, ensuring accurate and efficient processing of customer orders.
  • Delivery Management: Process all deliveries for online orders, ensuring timely and accurate delivery of products.
  • Communication: Respond to customer emails and phone calls in a timely and professional manner, providing clear and concise information.
  • Team Collaboration: Work closely with our team to ensure seamless communication and collaboration, achieving our business objectives.

Requirements:

  • Previous Experience: Previous experience in customer service, administration, or a related field.
  • Relationship Building: Strong relationship building skills, with the ability to build trust and rapport with customers.
  • Communication Skills: Excellent communication skills, with the ability to communicate effectively with customers, colleagues, and management.
  • Team Player: A strong team player, with the ability to work collaboratively with others to achieve business objectives.

About Us:

Think Specialist Recruitment is an independent recruitment agency, specializing in permanent, temporary, and contract recruitment. We work with a range of businesses across the Herts, Beds, and Bucks area, providing expert recruitment solutions.

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