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HR and Complaints Coordinator
2 months ago
Position Overview
Primary Care Careers is seeking a dedicated administrator to enhance our dynamic team, focusing on the management of complaints and human resources. This part-time role requires 20 hours of commitment each week.
If you possess strong organizational skills and excel in a fast-paced environment where every day presents new challenges, we encourage you to consider this opportunity.
Key Responsibilities
- Conducting thorough investigations and preparing responses for complaints in accordance with established procedures.
- Providing administrative support by covering for the office administrator as needed, which includes minute-taking, organizing agendas, and acknowledging complaints.
- Assisting in the planning, coordination, and execution of practice events.
- Supporting the administration of HR processes for personnel, including appraisals, attendance management, recruitment, and other staff-related changes.
- Aiding the HR team with essential checks, performance evaluations, onboarding processes, and various daily HR functions.
About Our Organization
Primary Care Careers is a prominent healthcare provider dedicated to delivering comprehensive services to our patient community. We are committed to fostering a supportive environment for our employees, offering training and development opportunities to help them achieve their professional aspirations.
We prioritize the well-being of our staff, striving to create a workplace that promotes a healthy work-life balance and encourages personal growth.
Candidate Profile
Required Experience
- Proven experience in administrative roles, with strong IT and typing capabilities.
- A friendly and adaptable demeanor, coupled with exceptional organizational and time management skills.
- Excellent communication abilities, with a focus on confidentiality and discretion.
- Capacity to remain composed and resourceful in a busy environment.
- Proficiency in multitasking while maintaining a keen attention to detail, even under pressure.
- Ability to collaborate effectively within a multidisciplinary team, as well as work independently.
- Flexibility to occasionally adjust working hours to provide coverage for colleagues.