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HR and Complaints Coordinator

2 months ago


Newport Pagnell, Milton Keynes, United Kingdom Primary Care Careers Full time

Position Overview

Primary Care Careers is seeking a dedicated administrator to enhance our dynamic team, focusing on the management of complaints and human resources. This part-time role requires 20 hours of commitment each week.

If you possess strong organizational skills and excel in a fast-paced environment where every day presents new challenges, we encourage you to consider this opportunity.

Key Responsibilities

  • Conducting thorough investigations and preparing responses for complaints in accordance with established procedures.
  • Providing administrative support by covering for the office administrator as needed, which includes minute-taking, organizing agendas, and acknowledging complaints.
  • Assisting in the planning, coordination, and execution of practice events.
  • Supporting the administration of HR processes for personnel, including appraisals, attendance management, recruitment, and other staff-related changes.
  • Aiding the HR team with essential checks, performance evaluations, onboarding processes, and various daily HR functions.

About Our Organization

Primary Care Careers is a prominent healthcare provider dedicated to delivering comprehensive services to our patient community. We are committed to fostering a supportive environment for our employees, offering training and development opportunities to help them achieve their professional aspirations.

We prioritize the well-being of our staff, striving to create a workplace that promotes a healthy work-life balance and encourages personal growth.

Candidate Profile

Required Experience

  • Proven experience in administrative roles, with strong IT and typing capabilities.
  • A friendly and adaptable demeanor, coupled with exceptional organizational and time management skills.
  • Excellent communication abilities, with a focus on confidentiality and discretion.
  • Capacity to remain composed and resourceful in a busy environment.
  • Proficiency in multitasking while maintaining a keen attention to detail, even under pressure.
  • Ability to collaborate effectively within a multidisciplinary team, as well as work independently.
  • Flexibility to occasionally adjust working hours to provide coverage for colleagues.