Administrative Coordinator

4 weeks ago

Sleaford, Lincolnshire, United Kingdom LA International Computer Consultants Ltd Full time
Job Overview

Knowledge Requirements:

  • Proven experience in a dynamic administrative setting
  • Proficient in customer service and client interaction
  • Familiarity with computerized data management systems
  • Understanding of diversity and equality principles
  • Knowledge of confidentiality protocols and data protection regulations

Essential Skills:

  • Proficient in Microsoft Office applications with strong typing skills
  • Ability to collaborate effectively within a team environment
  • Strong numerical aptitude
  • Capable organizer with problem-solving abilities
  • Self-motivated with the ability to prioritize tasks to meet deadlines
  • Excellent verbal and written communication skills, including data entry and phone etiquette
  • Adaptable and flexible in approach to work
  • Keen observational skills are crucial

Key Responsibilities:

  • Serve as the primary contact for departmental inquiries, providing accurate information and referring to appropriate personnel as necessary
  • Maintain and input data into relevant systems, ensuring all correspondence is managed effectively
  • Monitor data entry processes and generate reports as needed
  • Coordinate assessments and reviews for healthcare professionals, liaising with clients and their families
  • Prepare and compile documentation to support service delivery
  • Assist in the administrative setup of care packages as required
  • Support administrative tasks related to compliance regulations
  • Organize departmental meetings, manage calendars, and take minutes as necessary
  • Address invoice inquiries promptly and efficiently
  • Adhere to service guidelines and established policies to maintain quality standards
  • Manage incoming and outgoing communications, ensuring proper handling of mail
  • Uphold the department's professional image by ensuring all materials are current and well-presented
  • Handle complaints effectively, escalating issues when necessary
  • Perform document processing tasks such as scanning and photocopying
  • Train new staff on office systems and departmental procedures
  • Engage in research and development activities as directed
  • Work independently within defined policies and procedures
  • Commit to continuous improvement and professional development
  • Demonstrate flexibility and adaptability in a changing environment
  • Ensure compliance with mandatory training requirements
  • Undertake additional duties as assigned by management

Communication Skills:

  • Exceptional communication abilities across various platforms including face-to-face, telephone, and digital communication tools
  • Strong writing skills, particularly in formal correspondence

Analytical Skills:

  • Maintain and update relevant tracking systems
  • Analyze and compare service costs from multiple providers

IT Proficiency:

  • Advanced IT skills, particularly in Microsoft Excel and Word
  • Proficient in utilizing necessary information management systems

Planning and Organizational Skills:

  • Ability to effectively plan and prioritize workload to meet deadlines
  • Organize workflows to accommodate demand
  • Coordinate meetings and case discussions

Physical Requirements:

  • Capability to use a VDU for extended periods
  • Occasional lifting of files may be necessary
  • Ability to maintain a seated position for prolonged durations

LA International is a recognized ICT Recruitment and Project Solutions Consultancy, operating globally. We are committed to diversity and welcome applications from all backgrounds.

We have received numerous accolades, including the Recruiter Awards for Excellence and The Queens Award for Enterprise: International Trade, reflecting our dedication to excellence in recruitment.

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