Administrative Coordinator
4 weeks ago
Knowledge Requirements
- Proven experience in a dynamic administrative setting
- Proficient in customer interaction and service delivery
- Familiarity with computerized information systems
- Commitment to equality and diversity principles
- Understanding of confidentiality and data protection regulations
Essential Skills
- Advanced keyboard proficiency and adeptness in Microsoft Office applications
- Strong teamwork capabilities
- Competent numeracy skills
- Effective organizational, influencing, and problem-solving abilities
- Self-motivated with the capacity to prioritize tasks and meet deadlines
- Clear and concise communication skills, both written and verbal
- Adaptable work approach
- Keen observational skills
Key Responsibilities
- Serve as a primary contact for departmental inquiries, addressing routine and specialized questions with professionalism and courtesy
- Input and maintain data within information systems, along with necessary correspondence
- Oversee data entry and generate reports from computerized systems as needed
- Coordinate assessments and reviews for Nurse Assessors, liaising with individuals, families, and relevant professionals
- Prepare and compile documentation to support service delivery
- Assist in the administrative setup of care packages as required
- Support administrative functions related to Liberty Protection Safeguards
- Organize departmental meetings, including minute-taking and calendar management
- Address invoice inquiries promptly and efficiently
- Comply with service guidelines and established policies to ensure quality standards
- Manage incoming and outgoing communications, ensuring accurate message delivery
- Maintain office supply levels and report shortages to management
- Sort and handle all mail in accordance with information governance standards
- Promote a positive departmental image by ensuring that all notices and materials are current and well-presented
- Resolve complaints where possible, escalating issues as necessary
- Perform document processing tasks, including word processing and photocopying
- Train new staff on office systems and departmental processes
- Conduct research and development tasks as directed
- Work independently within defined policies and procedures to meet deadlines
- Engage with peers and professionals to enhance work quality
- Demonstrate a commitment to performance improvement and goal achievement
- Exhibit adaptability and resilience in the face of change
- Ensure compliance with all mandatory training requirements
- Undertake additional duties as assigned by management
Communication Skills
- Exceptional communication abilities, utilizing various methods including face-to-face, telephone, and digital platforms
- Strong writing skills, particularly in formal correspondence
Analytical Skills
- Update relevant tracking systems according to established processes
- Analyze and compare service costs from multiple providers
IT Proficiency
- Excellent IT skills, particularly in Microsoft Excel and Word
- All personnel are expected to utilize necessary national and local information management systems
Planning and Organizational Skills
- Ability to effectively plan and prioritize workload to meet competing deadlines
- Organize workflows to accommodate demand
- Schedule and coordinate meetings and case conferences
Physical Requirements
- Prolonged use of a VDU may be necessary
- Occasional lifting of files may be required
- Ability to sit in a confined position for extended periods
LA International is a recognized ICT Recruitment and Project Solutions Consultancy, operating globally. We welcome applications from diverse backgrounds and experiences.
LA International has received multiple accolades, including the Recruiter Awards for Excellence and The Queens Award for Enterprise: International Trade, reflecting our commitment to excellence in recruitment.
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