Technical Support Specialist
3 weeks ago
Position Title:
Technical Support Specialist
Nextech Group Ltd is seeking a proactive and client-oriented Technical Support Specialist to enhance our team.
In this role, you will be instrumental in delivering exceptional technical assistance to our customers, ensuring their IT infrastructure operates seamlessly and effectively.
Your responsibilities will include:
- Delivering outstanding technical assistance to clients.
- Identifying and resolving hardware, software, and network challenges.
- Setting up, configuring, and maintaining IT hardware and software.
- Overseeing and supporting Microsoft 365 and various cloud services.
- Contributing to the planning and execution of IT initiatives.
To be successful in this position, you should possess:
- Demonstrated experience as a Technical Support Specialist or in a comparable role.
- Comprehensive knowledge of Windows and macOS operating systems.
- Experience with Microsoft 365, Active Directory, and network diagnostics.
- Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are advantageous.
- A valid driver's license and readiness to travel to client locations as required.
We offer a competitive salary and benefits package, along with:
- Opportunities for professional growth and career advancement.
- Regular team-building activities and social gatherings.
If you are enthusiastic about technology and committed to delivering exceptional customer service, we encourage you to consider this opportunity.
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