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Technical Support Specialist

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Careers Plus Full time
Job Overview

We are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Careers Plus. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients.

Key Responsibilities:

  • Provide technical support via various communication channels.
  • Troubleshoot and resolve basic IT issues in a timely and efficient manner.
  • Utilize industry-leading technologies to deliver top-notch support.
  • Maintain accurate records of client interactions and provide regular updates.
  • Collaborate with internal teams to ensure seamless IT operations.

Requirements:

  • Basic IT knowledge and a passion for technology.
  • Strong communication and problem-solving skills.
  • Customer-focused with a can-do attitude.
  • Willingness to learn and grow in the IT field.

About Careers Plus:

We are a leading provider of IT services, dedicated to delivering exceptional support to our clients. Our team is passionate about technology and committed to excellence.