Chargebacks Resolution Specialist
2 days ago
At TSYS Managed SVCS EMEA, LTD (GB), we are committed to delivering exceptional payment technology and software solutions to our clients. As a Chargebacks Resolution Specialist, you will play a critical role in ensuring the smooth operation of our payment systems.
Key Responsibilities- Research and resolve customer chargebacks in a timely and efficient manner, utilizing established processes and adhering to association regulations.
- Analyze cardholder and/or merchant account transactions to determine if disputed transactions are covered under federal regulations, and apply appropriate credit/debit adjustments to accounts based on the final result of arbitration.
- Develop and apply intermediate knowledge of a single card brand (e.g. Visa, MasterCard, Discover, Amex) and federal regulations governing credit card chargebacks and reversals through training, online research, and adherence to department processes and procedures.
- Work on assignments that are routine to semi-routine in nature, requiring limited decision-making outside of stated processes, and recognize the need for occasional deviation from accepted practice.
- High School Diploma or Equivalent
- Typically No Relevant Experience Required
- 0-2 years related work experience handling dispute resolutions throughout the association lifecycle (Preferred)
- Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
- Working knowledge of association and card industry regulations
-
Chargeback Resolution Specialist
4 weeks ago
Coventry, Coventry, United Kingdom TSYS Managed SVCS EMEA, LTD (GB) Full timeBecome a Part of TSYS Managed SVCS EMEA, LTDAt TSYS Managed SVCS EMEA, LTD, we empower individuals and businesses to conduct seamless financial transactions daily. Our team supports a vast network of merchants and financial institutions, ensuring a secure and efficient payment experience for all users. We are dedicated to providing innovative payment...
-
Credit Chargebacks Resolution Specialist
4 days ago
Coventry, Coventry, United Kingdom TSYS Managed Services Full timeJob DescriptionWe are seeking a detail-oriented and customer-focused individual to join our Disputes and Chargebacks team at TSYS Managed Services EMEA.As a key member of our team, you will be responsible for resolving chargebacks and disputes in a timely and efficient manner.Key Responsibilities:Investigate and resolve chargebacks and disputes in accordance...
-
Credit Chargebacks Resolution Specialist
5 days ago
Coventry, Coventry, United Kingdom TSYS Managed Services Full timeJob DescriptionWe are seeking a detail-oriented and customer-focused individual to join our Disputes and Chargebacks team at TSYS Managed Services EMEA.As a key member of our team, you will be responsible for resolving chargebacks and disputes in a timely and efficient manner.Key Responsibilities:Investigate and resolve chargebacks and disputes in accordance...
-
Credit Chargebacks Resolution Specialist
3 days ago
Coventry, Coventry, United Kingdom TSYS Managed Services Full timeJob DescriptionWe are seeking a highly skilled and detail-oriented individual to join our Disputes and Chargebacks team as a Credit Chargebacks Resolution Specialist. As a key member of our team, you will be responsible for researching and resolving customer disputes and chargebacks through their credit cards.Key Responsibilities:Building and maintaining...
-
Credit Chargebacks Resolution Specialist
3 days ago
Coventry, Coventry, United Kingdom TSYS Managed Services Full timeJob DescriptionWe are seeking a highly skilled and detail-oriented individual to join our Disputes and Chargebacks team as a Credit Chargebacks Resolution Specialist. As a key member of our team, you will be responsible for researching and resolving customer disputes and chargebacks through their credit cards.Key Responsibilities:Building and maintaining...
-
Credit Chargebacks Resolution Specialist
4 days ago
Coventry, Coventry, United Kingdom TSYS Managed Services Full timeJob Description**About the Role**We are seeking a highly skilled and detail-oriented individual to join our Disputes and Chargebacks team as a Credit Chargebacks Resolution Specialist. In this role, you will be responsible for researching and resolving customer disputes and chargebacks through their credit cards.Key Responsibilities:Building and maintaining...
-
Credit Chargebacks Resolution Specialist
5 days ago
Coventry, Coventry, United Kingdom TSYS Managed Services Full timeJob Description**About the Role**We are seeking a highly skilled and detail-oriented individual to join our Disputes and Chargebacks team as a Credit Chargebacks Resolution Specialist. In this role, you will be responsible for researching and resolving customer disputes and chargebacks through their credit cards.Key Responsibilities:Building and maintaining...
-
Customer Dispute Resolution Specialist
5 days ago
Coventry, Coventry, United Kingdom Tsys Managed Services EMEA Full timeJob Summary:We are seeking a highly skilled and detail-oriented Customer Dispute Resolution Specialist to join our Disputes and Chargebacks team at TSYS Managed Services EMEA. As a key member of our team, you will be responsible for researching and resolving customer disputes and chargebacks through their credit cards.Key Responsibilities:Building and...
-
Customer Dispute Resolution Specialist
4 days ago
Coventry, Coventry, United Kingdom Tsys Managed Services EMEA Full timeJob Summary:We are seeking a highly skilled and detail-oriented Customer Dispute Resolution Specialist to join our Disputes and Chargebacks team at TSYS Managed Services EMEA. As a key member of our team, you will be responsible for researching and resolving customer disputes and chargebacks through their credit cards.Key Responsibilities:Building and...
-
Complaints Resolution Specialist
2 days ago
Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeJob SummaryWe are seeking a highly skilled and experienced Complaints Resolution Specialist to join our Patient Experience Team at University Hospitals Coventry and Warwickshire NHS Trust.Main ResponsibilitiesInvestigate and respond to patient complaints and enquiries in a timely and professional manner.Collaborate with senior staff members and departments...
-
Complaints Resolution Specialist
2 days ago
Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeJob SummaryWe are seeking a highly skilled and experienced Complaints Resolution Specialist to join our Patient Experience Team at University Hospitals Coventry and Warwickshire NHS Trust.Main ResponsibilitiesInvestigate and respond to patient complaints and enquiries in a timely and professional manner.Collaborate with senior staff members and departments...
-
Complaints Resolution Specialist
2 weeks ago
Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeJob SummaryWe are seeking a highly skilled and experienced Complaints Resolution Specialist to join our Patient Experience Team at University Hospitals Coventry and Warwickshire NHS Trust.Main ResponsibilitiesInvestigate and respond to patient complaints in a timely and professional manner, ensuring that all necessary steps are taken to resolve the...
-
Complaints Resolution Specialist
2 weeks ago
Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeJob SummaryWe are seeking a highly skilled and experienced Complaints Resolution Specialist to join our Patient Experience Team at University Hospitals Coventry and Warwickshire NHS Trust.Main ResponsibilitiesInvestigate and resolve patient complaints in a timely and professional manner, ensuring that all necessary steps are taken to address the concerns and...
-
Account Research Specialist I
3 days ago
Coventry, Coventry, United Kingdom TSYS Managed SVCS EMEA, LTD (GB) Full timeAt TSYS Managed SVCS EMEA, LTD (GB), we are driven by our passion for delivering best-in-class payment technology and software solutions. Our dynamic team helps over 3 million companies, more than 1,300 financial institutions, and over 600 million cardholders grow with confidence and achieve amazing results.Job SummaryWe are seeking an Account Research...
-
Account Research Specialist I
3 days ago
Coventry, Coventry, United Kingdom TSYS Managed SVCS EMEA, LTD (GB) Full timeAt TSYS Managed SVCS EMEA, LTD (GB), we are driven by our passion for delivering best-in-class payment technology and software solutions. Our dynamic team helps over 3 million companies, more than 1,300 financial institutions, and over 600 million cardholders grow with confidence and achieve amazing results.Job SummaryWe are seeking an Account Research...
-
Account Research Specialist I
6 days ago
Coventry, Coventry, United Kingdom TSYS Managed SVCS EMEA, LTD (GB) Full timeAt TSYS Managed SVCS EMEA, LTD (GB), we are driven by our passion for delivering best-in-class payment technology and software solutions. Our dynamic team helps over 3 million companies, more than 1,300 financial institutions, and over 600 million cardholders grow with confidence and achieve amazing results.Job SummaryWe are seeking a highly skilled Account...
-
Account Research Specialist I
7 days ago
Coventry, Coventry, United Kingdom TSYS Managed SVCS EMEA, LTD (GB) Full timeAt TSYS Managed SVCS EMEA, LTD (GB), we are driven by our passion for delivering best-in-class payment technology and software solutions. Our dynamic team helps over 3 million companies, more than 1,300 financial institutions, and over 600 million cardholders grow with confidence and achieve amazing results.Job SummaryWe are seeking a highly skilled Account...
-
Customer Complaints Resolution Specialist
4 days ago
Coventry, Coventry, United Kingdom Blue Octopus Recruitment Ltd Full timeJob Summary:We are seeking a highly skilled Customer Complaints Resolution Specialist to join our team at Blue Octopus Recruitment Ltd. As a key member of our customer relations team, you will be responsible for resolving customer complaints in a timely and professional manner.Key Responsibilities:Investigate customer complaints and identify root causes of...
-
Customer Complaints Resolution Specialist
4 days ago
Coventry, Coventry, United Kingdom Blue Octopus Recruitment Ltd Full timeJob Summary:We are seeking a highly skilled Customer Complaints Resolution Specialist to join our team at Blue Octopus Recruitment Ltd. As a key member of our customer relations team, you will be responsible for resolving customer complaints in a timely and professional manner.Key Responsibilities:Investigate customer complaints and identify root causes of...
-
Customer Complaints Resolution Specialist
7 days ago
Coventry, Coventry, United Kingdom Blue Octopus Recruitment Ltd Full timeJob Summary:We are seeking a highly skilled Customer Complaints Resolution Specialist to join our team at Blue Octopus Recruitment Ltd. As a key member of our organization, you will be responsible for resolving customer complaints in a timely and professional manner.Key Responsibilities:Investigate customer complaints and identify root causes of...