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Credit Chargebacks Resolution Specialist

2 months ago

Coventry, Coventry, United Kingdom TSYS Managed Services Full time
Job Description

We are seeking a detail-oriented and customer-focused individual to join our Disputes and Chargebacks team at TSYS Managed Services EMEA.

As a key member of our team, you will be responsible for resolving chargebacks and disputes in a timely and efficient manner.

Key Responsibilities:

  • Investigate and resolve chargebacks and disputes in accordance with company policies and procedures.
  • Communicate effectively with customers and internal stakeholders to resolve issues.
  • Identify and implement process improvements to enhance the dispute resolution process.
  • Collaborate with cross-functional teams to ensure seamless resolution of chargebacks and disputes.

Requirements:

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong analytical and attention to detail skills.
  • Experience in a similar role or industry.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.