Senior Client Services Director

1 week ago


Maidstone, Kent, United Kingdom Epsilon Full time
About the Role

We are seeking a highly skilled and experienced Senior Client Services Director to join our team at Epsilon. As a key member of our client success team, you will be responsible for managing a portfolio of clients and developing strategies to drive revenue growth and customer engagement.

Key Responsibilities
  • Manage and motivate a team of client success managers to deliver exceptional results for our clients.
  • Develop and implement e-commerce strategies that drive revenue growth and customer engagement for our clients.
  • Collaborate with cross-functional teams to ensure seamless execution of client campaigns and projects.
  • Provide regular performance reviews and insights to clients to help them optimize their e-commerce strategies.
  • Identify and pursue new business opportunities to expand our client portfolio.
Requirements
  • 5+ years of experience in client management and e-commerce strategy development.
  • Strong understanding of digital marketing, e-commerce, and marketing technology.
  • Proven track record of driving revenue growth and customer engagement through effective e-commerce strategies.
  • Excellent communication and presentation skills, with the ability to effectively communicate with clients and internal stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple projects and deadlines.
About Epsilon

Epsilon is a global leader in marketing technology and services, helping brands personalize experiences for millions of people. We are committed to delivering exceptional results for our clients and are seeking a talented and experienced Senior Client Services Director to join our team.



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