Client Relationship Manager
3 weeks ago
Join Hydro-X in advancing your career within the Water Treatment sector, where we prioritize Compliance, Safety, and Cost Efficiency through enduring partnerships with our clients and cutting-edge technologies.
At Hydro-X, we are committed to fostering diversity and inclusion across all aspects: gender, abilities, ethnicity, and generations. Together, we are on a journey that values and celebrates individual differences and contributions.
An exciting opportunity has arisen for a seasoned Client Relationship Manager to become part of our successful team operating in the London region.
Reporting to the Regional Sales Manager, the ideal candidate will be situated in London or nearby areas and will be responsible for visiting clients, engaging with potential customers, and attending necessary meetings.
Employment Type: Full-time
Key Responsibilities:
- Timely and effective management of customer accounts, including regular Water Treatment visits as needed.
- Conducting scheduled technical visits to clients in line with the agreed timetable.
- Planning personal sales initiatives and client outreach, establishing priorities to support company objectives while managing personal time and productivity.
- Overseeing the assigned customer accounts or territory in alignment with the market development strategy established with the Regional Sales Manager.
- Responding promptly to all sales inquiries.
- Enhancing and expanding the Company's business with current clients by ensuring they are informed about the full spectrum of the Company's offerings.
- Completing and organizing all necessary paperwork, certifications, and compliance documents.
Qualifications:
- Experience in conducting analytical service visits for steam boilers, closed systems, cooling towers, and effluent.
- Familiarity with HSG274 guidelines.
- A valid UK driving license is essential.
- A proven history in account management.
- Exceptional sales skills with a record of meeting targets.
- Experience in cultivating strong relationships with clients.
- Strong presentation, planning, and organizational abilities.
- Knowledge and experience in water hygiene and treatment.
- Proficiency with CRM and digital quoting platforms.
- Self-driven and capable of consistently delivering high-quality work.
- Strong IT skills.
Benefits:
- Competitive salary up to £45,000 per annum, depending on experience.
- Commission structure.
- Company vehicle.
- Access to a Benefits Platform.
- Death In Service coverage.
- Royal London Pension plan.
- Mental Health & Well-being initiatives.
- Employee Recognition programs.
- Incentives for successful referrals (up to £2000 for each successful recommendation).
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