Client Relationship Manager

7 days ago


London, Greater London, United Kingdom Savills Full time

Role Overview

At Savills, building deep, trusted relationships with key clients is integral to our growth strategy. We have a Client Relationship Management (CRM) strategy in place to support this goal and our key client programme plays a crucial role in ensuring we deliver exceptional client experiences. Our proactive approach to client engagement focuses on providing the best quality advice at the right time, resulting in a joined-up, consistent, and personal experience for our clients.

We are seeking an experienced Client Relationship Manager to join our driven and dynamic Client Development & CRM team. The role focuses on developing a number of our most valued and strategic clients. The Client Relationship Manager will be responsible for advising on client planning, delivering strategic activities, and shaping our business-wide next-gen relationship programme.

The successful candidate will have experience in a client management role and a passion for client care and development. Key responsibilities include:

  • Managing a number of key client accounts and leading client planning, as well as executing client engagement activities.
  • Coaching and supporting client teams in best practice client planning, as outlined in our approach to key client management, and incorporating the candidate's own experience.


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