Client Relationship Manager

6 days ago


London, Greater London, United Kingdom ABR Associates Ltd. Full time
About the Role

We are seeking a highly motivated and experienced Client Relationship Manager to join our Account Management team at ABR Associates Ltd. As a Client Relationship Manager, you will be responsible for managing all aspects of the renewal cycle, including managing relationships with existing clients, driving customer adoption, and handling inbound queries.

Key Responsibilities
  • Manage a portfolio of existing clients, including Investment Banks, Hedge Funds, Law Firms, and Private Equity Firms
  • Develop and implement strategies to drive customer adoption and retention
  • Build and maintain strong relationships with clients at all levels
  • Monitor customer usage data and identify opportunities for upselling
  • Collaborate with internal teams, including product, editorial, research, and sales, to deliver best-in-class customer experiences
Requirements
  • Minimum of 2-3 years of experience in an Account Manager or Customer Success role
  • Proven track record of managing renewals and driving growth within existing accounts
  • Strong understanding of B2B subscription-based sales models, preferably within FinTech or Financial Data
  • Excellent organizational and time management skills
  • Outgoing personality, personable, and a team player
About ABR Associates Ltd.

ABR Associates Ltd. is a leading recruitment agency specializing in placing candidates into permanent positions within Media, Digital, Technology, SAAS, Market Research, Events, and Business Information. We pride ourselves on delivering exceptional service and building long-term relationships with our clients and candidates.



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