Reception Supervisor

1 day ago


Exeter, Devon, United Kingdom The Devon Hotel Full time
Reception Supervisor Job Description

We are seeking a highly skilled and experienced Reception Supervisor to join our team at The Devon Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing hotel bookings, and ensuring the smooth operation of our reception area.

Key Responsibilities:

  • Record and control hotel bookings with accuracy and effectiveness.
  • Deal with incoming and outgoing calls in an expeditious manner, recording and passing on messages as well as answering all emails.
  • Complete day-to-day office administrative tasks including hotel banking.
  • Provide friendly and professional customer service when dealing with customers.
  • Ensure workstation and office are tidy and equipment is in working order.
  • Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
  • Assist other departments wherever necessary and maintain good working relationships.

Requirements:

  • Positive attitude and willingness to learn.
  • Good communication skills.
  • Commitment to delivering high levels of customer service.
  • A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
  • Flexibility to respond to a range of different work situations.
  • Ability to work on your own or in a team.

What We Offer:

As a Reception Supervisor at The Devon Hotel, you will receive competitive pay, paid holidays, and a share of staff tips. You'll also receive discounts when dining at any Brend Collection establishment, as well as reduced accommodation rates. Brend Collection is very proud of their wonderful staff and does all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.

About Brend Collection:

Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. Our amazing Team Members are at the heart of it all.

Job Type: Full-time, Permanent

Pay: £23,985.00 per year

Work Location: In person


  • Reception Supervisor

    2 weeks ago


    Exeter, Devon, United Kingdom Klarent Hospitality Full time

    Reception Supervisor OpportunityKlarent Hospitality is seeking a skilled Reception Supervisor to oversee the front desk operations at our 4-star Mercure Exeter Southgate Hotel. As a key member of our team, you will be responsible for ensuring exceptional guest experiences and driving sales revenue through up-selling and brand loyalty programs.Key...

  • Reception Supervisor

    2 weeks ago


    Exeter, Devon, United Kingdom Klarent Hospitality Full time

    Reception Supervisor OpportunityKlarent Hospitality is seeking a skilled Reception Supervisor to oversee the front desk operations at our 4-star Mercure Exeter Southgate Hotel. As a key member of our team, you will be responsible for ensuring exceptional guest experiences and driving sales revenue through up-selling and brand loyalty programs.Key...

  • Reception Supervisor

    2 weeks ago


    Exeter, Devon, United Kingdom Klarent Hospitality Full time

    Reception Supervisor OpportunityWe are seeking a skilled and experienced Reception Supervisor to join our team at the 4-star Mercure Exeter Southgate Hotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining the highest standards of...

  • Reception Supervisor

    2 weeks ago


    Exeter, Devon, United Kingdom Klarent Hospitality Full time

    Reception Supervisor OpportunityWe are seeking a skilled and experienced Reception Supervisor to join our team at the 4-star Mercure Exeter Southgate Hotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining the highest standards of...

  • Reception Supervisor

    3 weeks ago


    Exeter, Devon, United Kingdom Klarent Hospitality Limited Full time

    Job DescriptionJob Title: Reception SupervisorCompany: Klarent Hospitality LimitedJob Type: Full-timeLocation: Various locations across the UK and IrelandAbout Us: Klarent Hospitality Limited is a leading hospitality group operating branded hotels in key locations across the UK and Ireland. We are committed to delivering exceptional guest experiences and...

  • Reception Supervisor

    4 weeks ago


    Exeter, Devon, United Kingdom Klarent Hospitality Limited Full time

    Job DescriptionJob Title: Reception SupervisorCompany: Klarent Hospitality LimitedJob Type: Full-timeLocation: Various locations across the UK and IrelandAbout Us: Klarent Hospitality Limited is a leading hospitality group operating branded hotels in key locations across the UK and Ireland. We are committed to delivering exceptional guest experiences and...

  • Reception Supervisor

    3 weeks ago


    Exeter, Devon, United Kingdom Klarent Hospitality Limited Full time

    Job DescriptionJob Title: Reception SupervisorCompany: Klarent Hospitality LimitedJob Type: Full-timeLocation: Various locations across the UK and IrelandAbout Us: Klarent Hospitality Limited is a leading hospitality group operating branded hotels in key locations across the UK and Ireland. We are committed to delivering exceptional guest experiences and...

  • Reception Supervisor

    4 weeks ago


    Exeter, Devon, United Kingdom David Lloyd Clubs Full time

    Job DescriptionReception Supervisor - Operations ManagerWe are seeking a highly skilled and experienced Reception Supervisor to join our team at David Lloyd Clubs. As a key member of our operations team, you will be responsible for leading and mentoring the Reception team to deliver exceptional member service.Key Responsibilities:Oversee the day-to-day...


  • Exeter, Devon, United Kingdom Park Hotel Full time

    {"title": "Reception Supervisor", "description": "Job SummaryWe are seeking a highly organized and customer-focused Reception Supervisor to join our team at The Devon Hotel. As a key member of our front desk team, you will be responsible for ensuring exceptional customer service, managing hotel bookings, and maintaining a high level of professionalism in all...


  • Exeter, Devon, United Kingdom Park Hotel Full time

    {"title": "Reception Supervisor", "description": "Job SummaryWe are seeking a highly organized and customer-focused Reception Supervisor to join our team at The Devon Hotel. As a key member of our front desk team, you will be responsible for ensuring exceptional customer service, managing hotel bookings, and maintaining a high level of professionalism in all...


  • Exeter, Devon, United Kingdom Park Hotel Full time

    {"title": "Reception Supervisor", "description": "Job SummaryWe are seeking a highly organized and customer-focused Reception Supervisor to join our team at The Devon Hotel. As a key member of our front desk team, you will be responsible for ensuring exceptional customer service, managing hotel bookings, and maintaining a high level of administrative...


  • Exeter, Devon, United Kingdom Park Hotel Full time

    {"title": "Reception Supervisor", "description": "Job SummaryWe are seeking a highly organized and customer-focused Reception Supervisor to join our team at The Devon Hotel. As a key member of our front desk team, you will be responsible for ensuring exceptional customer service, managing hotel bookings, and maintaining a high level of administrative...


  • Exeter, Devon, United Kingdom Park Hotel Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Hotel Reception Supervisor at Park Hotel. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and providing exceptional service to our valued customers.Key ResponsibilitiesGuest Services: Provide warm and...


  • Exeter, Devon, United Kingdom Park Hotel Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Hotel Reception Supervisor at Park Hotel. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and providing exceptional service to our valued customers.Key ResponsibilitiesGuest Services: Provide warm and...


  • Exeter, Devon, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    Job Overview Torbay and South Devon NHS Foundation Trust - Administrative Operations Team Supervisor We are pleased to announce a rewarding opportunity for an Administrative Operations Team Supervisor to become part of our supportive team dedicated to providing services across the region. This position is structured for 30 hours per week,...


  • Exeter, Devon, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    Job Overview Torbay and South Devon NHS Foundation Trust - Administrative Operations Team Supervisor We are pleased to announce a rewarding opportunity for an Administrative Operations Team Supervisor to become part of our supportive team dedicated to providing services across the region. This position is structured for 30 hours per week,...


  • Exeter, Devon, United Kingdom Office Angels Full time

    Job Title: Patient Services SupervisorLocation: Central ExeterSalary: £15 per hour dependant on experienceHours: 30hrs - 37hrs per week, Monday - Friday, Flexible working between hours of 7:45am- 6:30pmDuration: Fixed term contract minimum 14 months with potential of permanent placementBenefits: 25 days holiday plus Bank Holidays, fantastic National Health...


  • Exeter, Devon, United Kingdom Mercure Exeter Southgate Hotel & Spa Full time

    Job Summary:We are seeking a highly motivated and customer-focused Receptionist to join our team at Mercure Exeter Southgate Hotel & Spa. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth check-in and check-out experience.Key...


  • Exeter, Devon, United Kingdom Mercure Exeter Southgate Hotel & Spa Full time

    Job Summary:We are seeking a highly motivated and customer-focused Receptionist to join our team at Mercure Exeter Southgate Hotel & Spa. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth check-in and check-out experience.Key...

  • Security Officer

    5 days ago


    Exeter, Devon, United Kingdom MAN Commercial Protection Full time

    Job Title: Security OfficerMAN Commercial Protection is seeking a skilled Security Officer to join our team at a busy Distribution site in Exeter.Job Summary:We are looking for a reliable and detail-oriented Security Officer to provide a safe and secure environment for our employees, visitors, and assets. The successful candidate will be responsible for...