Recovery Support Specialist
3 weeks ago
Job Overview
Are you someone who has faced challenges such as homelessness, substance dependency, or mental health issues, and are you passionate about aiding others in similar situations? This role presents an excellent opportunity to contribute to a pioneering service in Staffordshire, aimed at assisting individuals dealing with homelessness, including those on the streets, to connect with vital services such as mental health care, healthcare, substance misuse treatment, and long-term housing solutions.
The position is designed to foster a continually evolving community, emphasizing genuine power-sharing.
The service focuses on two key areas:
Active outreach support for individuals facing street homelessness A tailored 6-bedroom accommodation service for those with a history of homelessness and complex needs, which may encompass mental health, substance misuse, and physical health challenges.At Turning Point, we are dedicated to supporting individuals across the UK with mental health challenges. You will play a crucial role in transforming their lives by working closely with them to help them realize their potential. Turning Point operates several well-established services within Staffordshire, and you will be part of a broader supportive team in the region, with opportunities for future growth.
Key Responsibilities
As a complex care navigator, your role will be diverse and adaptable. Initially, you will facilitate access to services by engaging with rough sleepers at street level and initiating a street-based assessment to determine the most suitable accommodation support needed. You must possess the confidence and experience to earn the trust of rough sleepers and the ability to advocate for them with various housing providers.
Following the assessment, the complex care navigator will continue to collaborate with guests and providers across housing, mental health, and substance misuse to support their transition into and sustainability of accommodation. Your role will involve providing motivational support to guests in dispersed housing, including Turning Point's new supported accommodation, to help them maintain engagement with health professionals and encourage adherence to their ongoing treatment and recovery journeys.
As a complex needs navigator, you will work closely with other providers and colleagues to gather and coordinate essential information about guests with multi-agency providers in mental health and substance misuse, acting swiftly to advocate for or coordinate rapid multi-agency interventions to avert impulsive actions that could lead to harmful situations and jeopardize housing stability.
Ideal Candidate Profile
You will have relevant lived experience through direct engagement with health and social care services. Our ideal candidate will hold a Level 3 award in Understanding Substance Misuse, along with training in mental health and trauma-informed practices. Alternatively, you should demonstrate a substantial history or knowledge of working with homelessness and rough sleeping.
You should be driven to empower individuals who often lack a platform for their voices to be heard, showcasing passion, energy, enthusiasm, and empathy. Being resourceful and innovative in your approach to working with individuals facing homelessness is essential, as is the ability to work confidently and resiliently while leading aspects of service development. Additionally, experience in coordinating multi-agency approaches and mobilizing rapid interventions to prevent breakdowns in support is crucial.
Strong written and verbal communication skills, along with proficiency in IT and digital systems, are also important.
About Turning Point
As a prominent health and social care provider with over 300 locations across England, we take great pride in the services we deliver. We operate all our services on a not-for-profit basis, reinvesting every penny back into our services and our people. We are committed to fostering positive change and continuously strive to enhance the lives of those we support.
Our workforce brings our vision to life. If you are enthusiastic, motivated, and dedicated to helping others achieve their potential, Turning Point offers not just a job but a fulfilling career.
Benefits
We recognize that rewards vary for each individual, so whether it's a culture that supports recognition and celebration or opportunities for career advancement, we aim to support you in every way possible through our comprehensive reward package, which includes:
Extensive learning and development opportunities to invest in your future, incorporating a blend of self-directed learning, experiential learning, and formal educational programs 29 days of paid holiday annually, increasing with each year of service up to 31 days (31 days of paid holiday annually, increasing to 33 days from September, plus the option to purchase additional holidays and spread the cost) An exclusive discounts hub for Turning Point colleagues, designed to help stretch your finances further – including discounts on high street shopping, dining, mobile services, gym memberships, and more. You'll also gain access to the Blue Light Card for additional savings Flexible working arrangements to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to secure your financial future Access to our Rightsteps Therapy service – offering free, confidential telephone-based counseling sessions, an online wellbeing platform, and a Financial Education hub to support your overall wellbeing A 24/7 Employee Assistance Programme, including a Digital GP, legal advice, and more – all at no cost to you and your immediate family Recognition awards to honor colleagues' inspirational contributions and dedication, along with Long Service bonuses to celebrate your commitment Flexible benefit options, including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus for successfully referring a friend as a new colleague through our Refer a Friend scheme, as a token of our appreciationWe reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.
Turning Point
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