Recovery Support Specialist

2 months ago

Cannock, Staffordshire, United Kingdom Turning Point Full time

Job Overview

Are you someone who has faced challenges such as homelessness, substance dependency, or mental health issues? Do you have a strong desire to assist others in similar situations? This role presents an exceptional opportunity to contribute to a pioneering service in Staffordshire, aimed at aiding individuals facing homelessness, including those on the streets, in accessing vital services like mental health care, healthcare, substance misuse support, and long-term housing solutions.

The position focuses on fostering a dynamic community rather than merely providing a service, emphasizing shared decision-making.

The service operates with two primary objectives:

Engaging in proactive outreach to support individuals experiencing street homelessness. Offering a tailored accommodation service with six rooms for those with a history of homelessness and complex needs, which may encompass mental health, substance misuse, and physical health challenges.

At Turning Point, we are dedicated to supporting individuals across the UK with mental health concerns. Your role will be instrumental in positively impacting their lives as you collaborate closely with them to help them realize their potential. Turning Point boasts several well-established services in Staffordshire, and you will be part of a broader supportive network in the region, with opportunities for future advancement.

Key Responsibilities

As a complex needs care navigator, your responsibilities will be diverse and adaptable. Initially, you will facilitate access to services by engaging with individuals experiencing homelessness at street level and conducting a street-based assessment to determine the most suitable accommodation support needed. Building trust and rapport with rough sleepers will be essential, as will advocating for them with various housing providers.

Following the assessment, you will continue to collaborate with guests and service providers across housing, mental health, and substance misuse sectors to ensure a smooth transition into accommodation and its sustainability. Your role will involve providing motivational support to guests in dispersed housing, including Turning Point's new supported accommodation, encouraging them to engage with health professionals and maintain their treatment and recovery journeys.

As a complex needs navigator, you will work in close partnership with other service providers to gather and coordinate essential information about guests, facilitating rapid interventions to prevent crises that could jeopardize their housing stability.

Ideal Candidate Profile

The ideal candidate will possess relevant lived experience through direct engagement with health and social care services. A Level 3 qualification in Understanding Substance Misuse, along with training in mental health and trauma-informed practices, is preferred. Alternatively, substantial experience or knowledge in working with homelessness and rough sleeping will be considered.

You should be driven to empower individuals who often lack a voice, demonstrating passion, energy, enthusiasm, and empathy. Resourcefulness and innovation in your approach to working with those experiencing homelessness are crucial, as is the ability to work confidently and resiliently in service development. Experience in coordinating multi-agency efforts and mobilizing rapid interventions to prevent service breakdown is also essential.

Strong written and verbal communication skills, along with proficiency in IT and digital systems, are important for this role.

About Turning Point

As a prominent health and social care provider with over 300 locations throughout England, we take pride in the services we deliver. Operating on a not-for-profit basis, we reinvest every penny back into our services and our people. We are committed to continuous improvement and believe in the potential for positive change in the lives of those we support.

Our team embodies our vision. If you are enthusiastic, motivated, and dedicated to helping others reach their potential, Turning Point offers not just a job, but a meaningful career.

Benefits

We recognize that rewards vary for each individual, and whether it's a culture of recognition or opportunities for career advancement, we aim to support you with a comprehensive reward package that includes:

Extensive learning and development opportunities to invest in your future, utilizing a blend of self-directed, experiential, and formal learning. 29 days of paid holiday annually, increasing with service length, plus options to purchase additional leave. Access to an exclusive discounts hub for colleagues, covering various sectors including retail, dining, and wellness, along with the Blue Light Card for additional savings. Flexible working arrangements to enhance your work-life balance. Life Assurance of up to three times your annual salary and a competitive pension scheme for your financial security. Access to our Rightsteps Therapy service, offering free, confidential counseling and online wellbeing resources. A 24/7 Employee Assistance Programme, including digital healthcare and legal advice, available to you and your immediate family. Recognition awards for exceptional contributions and long service bonuses to celebrate your commitment. Flexible benefits options, including a Cycle to Work scheme and interest-free travel loans. A £300 bonus for successfully referring a friend to join our team.

We reserve the right to close this advert early if we successfully fill the vacancy before the stated closing date.

Turning Point

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