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Ecommerce Account Coordinator

2 months ago

Kirkby in Ashfield, Nottinghamshire, United Kingdom Julian Bowen Full time
{"Job Title": "Ecommerce Account Coordinator", "Job Summary": "We are seeking a skilled Ecommerce Account Coordinator to join our team at Julian Bowen, a leading furniture wholesaler in the UK and Southern Ireland. As an important member of our ecommerce team, you will be responsible for looking after several of our ecommerce retailers, ensuring consistent support and regular communication to build relationships and enable growth.

Key Responsibilities:

* Review online content to ensure all imagery and content is accurate and up to date
* Communicate new product launches and tailor quotes
* Collaborate with internal and external teams to see products through to launch on various e-commerce platforms
* Optimize existing web content to improve and maximize sales potential
* Analyze sales performance and proactively address potential negative trends
* Regular reporting on KPIs to senior management

Requirements:

* Experience working with online retailers
* Strong customer service skills
* Data analysis and KPI reporting
* Excellent written and verbal communication skills
* Strong attention to detail
* Confident use of MS Office Suite, especially Excel
* Experience in Sage 200 would be an advantage but not essential
* Proven ability to develop and maintain a close working relationship with customers
* Experience of working with PIM would also be an advantage, but not essential

Working Conditions:

* Office environment with potential for remote work arrangements
* Occasional travel may be required for client meetings and industry conferences

Benefits:

* Cycle to work Scheme
* Pension Scheme
* Active Social Team Activities
* Employee Recognition Schemes
* Training and Development Opportunities

Schedule:

* 8-hour shift Flexible
* Monday to Friday

If you are a motivated and organized individual with a passion for ecommerce, we encourage you to apply for this exciting opportunity.

Please note that this job description is a summary of the main responsibilities and requirements for the role. It is not an exhaustive list of tasks and duties.

Julian Bowen is an equal opportunities employer and welcomes applications from all qualified candidates.