Ecommerce Coordinator

Job summary

To play a pivotal role in developing and maintaining St Marys online retail presence across both of our current sites but primarily to be responsible for Fashion, Footwear and accessories sales, expanding our customer base and increasing income from online sales.

Main duties of the job

List new products on all agreed online platforms. Merchandise stock online to ensure it is presented in an attractive and professional mannerTo work within the operational proceduresPhotograph and edit pictures to a high standardPromote listings on eBay and other online platforms to meet the income targetCarry out quality checks on all listed and outgoing merchandisePacking orders in suitable packaging and preparing postage documentation for shipment, ensuring good levels of packing materials at all timesDealing with customer returns/complaintsOutgoing and incoming customer serviceEstablish, maintain and monitor routine online trading activities. Regularly review online platforms to identify alterations/updates that need to be actionedWork with the volunteer team to assess the suitability of goods for re-sale, and organise, sort, and price agreed stock items.To store all stock for sale in a tidy, organized and logical manner observing good health and safety standards and high levels of housekeepingTake responsibility for the collection, collation and recording of information relating to stock turnover and sales. As part of this to keep auditable stock records.Minimise stock loss through security awareness and techniques. Ensure legal compliance of all online platforms

About us

St Marys Hospice provides care and comfort for patients living with any life shortening illness or long-term condition and their family. We support people from the moment of diagnosis and their families for longer.

Job description

Job responsibilities

Ecommerce Coordinator

15 hours per week

Hellois it you were looking for?

Are you a devoted follower of fashion?

Do you know the on-trend brands and vintage names that everyone wants to wear?

Are you enthusiastic about clothes and their accessories?

Can you tell your bodycon from your princess-line?

If fashion is your passion you may want to read on

A rare and wonderful (no exaggeration) opportunity has arisen in our online department to join the team as a part-time e-commerce

coordinator. Attention to detail is a musttogether with a curious and lively mind. We need someone who can see the value in a pre-loved item and knows how to sell them. Primarily focused on listing clothing and accessories there will be an expectation to list other unrelated items and show flexibility in all areas of the role.

Theres more

Being a small local charity, forward thinking and not burdened with a long chain of command or red-tape the default to new ideas is often yes or lets try that, why not?.

Its a refreshing approachbecause your suggestions are valuable to us.

Have we got you interested yet?

You will need to be able to think on your feet to prioritise tasksits a fast paced, target driven environment with never a dull moment.

Its an active role, both mentally and physically so versatility is a mustcan you multi-task but still pay attention to the important details?

We would wish you to hold our Hospice values dear (Caring, aspiring, professional, sustainability) and have a passion for our charity as you will be representing us in your everyday working role.

If you havent realised it yet

Communication skills are essential

In your role you will engage with many peoplethe other members of your team, volunteers, customers and the wider hospice team.

Whoever you communicate with, we want them to feel like it matteredthat they mattered and you can do that.

How you communicate is integral to both yours and our success.

What now?

Being organised and having an analytical eye is key in juggling the varied tasks each day bringsthis is charity retail after all, you never know what the next bag will bring

If this advert speaks to youif you can see yourself as part of this amazing team you know what to do APPLY NOW .

Closing date: Thursday 12th September 2024

Person Specification

General Requirements

Essential

Please refer to job description above

Desirable

Please refer to job description above

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