Ecommerce Account Liaison
4 weeks ago
About Julian Bowen
We are a leading furniture wholesaler at the forefront of the volume furniture market in the UK and Southern Ireland, based in the East Midlands.
Job Purpose
We are seeking a permanent, full-time E-commerce Account Co-ordinator to join our ecommerce team.
Role Responsibilities
- Manage E-commerce Retailer Relationships
- Ensure consistent support and regular communication to build relationships and enable growth.
- Collaborate with Product Development and Marketing Teams
- Work closely with the product development and marketing teams to ensure outputs are of high quality and meet each retailers' requirements.
- Optimize E-commerce Content
- Reviewing online content to ensure all imagery and content is accurate and up to date.
- Optimize existing web content to improve and maximise sales potential.
- Analyse Sales Performance
- Analyse sales performance and proactively address potential negative trends.
- Regular Reporting
- Regular reporting on KPIs to senior management.
Requirements
- Experience and Skills
- Experience working with online retailers.
- Strong customer service skills.
- Data analysis and KPI reporting.
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Personal Qualities
- Strong analytical and problem-solving skills.
- Ability to assess and prioritise workload independently.
- Strong organisational and time management skills.
Working Conditions and Benefits
- Office environment with potential for remote work arrangements.
- Occasional travel may be required for client meetings and industry conferences.
- Cycle to work Scheme.
- Pension Scheme.
- Active Social Team Activities.
- Employee Recognition Schemes.
- Training and Development Opportunities.
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