Concessions Store Manager

7 days ago


Peterborough, Peterborough, United Kingdom Mamas & Papas Full time
Concession Store Leadership Role

About Mamas & Papas

Mamas & Papas is a leading retailer of baby and nursery products, with a strong presence in the UK and Ireland. We are committed to providing exceptional customer experiences and creating magical moments for new and expectant parents.

We are seeking a highly motivated and experienced Concessions Store Manager to lead our team in Peterborough. As a Concessions Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and developing your team to achieve exceptional results.

Key Responsibilities

  • Lead and inspire a team of 8 concession staff to deliver exceptional customer experiences
  • Drive sales growth and improve customer satisfaction through effective merchandising, visual displays, and customer engagement
  • Develop and implement strategies to improve team performance and achieve business objectives
  • Collaborate with the concession team to create a positive and inclusive work environment
  • Monitor and control concession store operations, including stock management, inventory control, and cash handling

What We Offer

  • 33 days holiday, increasing up to 40 with service
  • Buy and Sell holiday schemes
  • Company Bonus Schemes
  • Employer pension contribution from day 1 enrolment
  • Significant staff discounts for family and friends from our shops and online
  • Ongoing offers and discounts across a variety of external organisations

About the Role

This is an exciting opportunity for an experienced retail leader to join our team and make a real impact. If you are passionate about delivering exceptional customer experiences and leading high-performing teams, we would love to hear from you.



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