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Concession Store Director

2 months ago


Peterborough, Peterborough, United Kingdom Mamas & Papas Full time

About Us: Mamas & Papas is a leading retailer of baby and children's products, dedicated to providing exceptional customer experiences.

Job Summary: We are seeking a highly motivated and experienced Concession Store Manager to join our team. As a key member of our store operations team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining store standards.

Key Responsibilities:

  • Develop and implement sales strategies to drive revenue growth and meet sales targets.
  • Lead and motivate a team of sales associates to deliver exceptional customer service and achieve sales goals.
  • Monitor and control store expenses, including inventory management and stock control.
  • Ensure compliance with company policies and procedures, including health and safety and customer service standards.
  • Collaborate with the store management team to achieve business objectives and improve store performance.

Requirements:

  • Proven experience in a retail management role, preferably in a concession or store operations environment.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent customer service skills, with a focus on delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.