Concessions Store Manager

3 weeks ago


Peterborough, Peterborough, United Kingdom Mamas & Papas group Full time
Join Our Team as a Concessions Store Manager

We are seeking a highly motivated and experienced Concessions Store Manager to lead our team in Peterborough. As a Concessions Store Manager, you will be responsible for creating a magical experience for our customers, driving sales growth, and developing your team to achieve exceptional results.

About the Role

This is an exciting opportunity to join a dynamic and growing retail business, with a focus on customer experience and team development. As a Concessions Store Manager, you will be responsible for:

  1. Leading and developing a team of 8 to achieve sales targets and provide exceptional customer service.
  2. Managing the day-to-day operations of the concession store, including stock management, visual merchandising, and store maintenance.
  3. Driving sales growth through effective merchandising, promotions, and customer engagement.
  4. Developing and implementing strategies to improve customer experience and increase customer loyalty.
  5. Collaborating with the wider Mamas & Papas team to achieve business objectives.
What We Offer

We offer a competitive salary and benefits package, including:

  • 33 days holiday, increasing up to 40 with service.
  • Buy & Sell holiday schemes.
  • Company Bonus Schemes.
  • Employer pension contribution from day 1 enrolment.
  • Significant staff discounts for family & friends from our shops & online.
  • Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
  • Subsidised health & critical illness cover and insurances.
  • Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
  • Support for Loss and Bereavement.
  • A Menopause Friendly Employer.
  • Employee Recognition and Appreciation Schemes.
About Us

Mamas & Papas is a leading retailer of baby and nursery products, with a strong commitment to customer experience and team development. We are proud to be a finalist in the 2024 Retail Week "Happiest Retailer to Work For" award.

We are committed to championing people of all cultures, ethnicities, and gender preferences, and celebrating diversity in all its forms through our campaigns and actions.



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