Quality and Continuous Improvement Manager

6 days ago


Southampton, Southampton, United Kingdom Sulzer Full time

About Sulzer

Sulzer is a leading engineering company with a rich history of innovation and a commitment to excellence. We are dedicated to delivering top-tier services and solutions that drive business growth and sustainability.

Job Summary

We are seeking a highly skilled Quality and Continuous Improvement Lead to join our team at the Southampton Service Centre. As a key member of our management team, you will be responsible for driving quality and operational excellence initiatives, identifying areas for improvement, and implementing effective corrective actions.

Main Responsibilities

  • Develop and implement quality procedures to drive a culture of excellence within the Service Centre.
  • Lead the management of regional quality system requirements, customer requirements, and third-party audit requirements, including supplier quality management, customer feedback, and non-conformance management.
  • Analyze non-conformance and root cause trends, implementing improvements to reduce the cost of poor quality and increase customer satisfaction.
  • Lead LEAN and continuous improvement projects and activities, working closely with the Service Centre management team to implement and drive continuous improvement initiatives.
  • Own the internal audit program and support external audits for the Service Centre, analyzing results to identify areas for focused improvement activities.

Requirements

  • A formal qualification in mechanical engineering or a related field, and/or relevant experience within a related industry.
  • Strong knowledge and experience with adherence to ISO9001 standards.
  • Proven experience in managing a quality management system.
  • Comprehensive understanding of advanced Quality, LEAN, and Problem-Solving Tools/Techniques.
  • Skills in supplier conformance management and development.
  • Proficiency in Microsoft Office and ERP systems.

What We Offer

  • Competitive basic salary
  • 10% Personal Bonus
  • 33 days Annual Leave
  • Private Medical Coverage
  • Defined pension contribution
  • Confidential support and guidance through our Employee Assistance Programmes
  • Access to a wide range of discounts on everyday shopping, entertainment, and lifestyle
  • Continued learning and development opportunities through Sulzer Learning Pathways


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