Bilingual Scientific Support Specialist
3 weeks ago
Revvity is looking for a Bilingual Scientific Support Specialist to enhance our technical team and deliver exceptional assistance to clients utilizing our comprehensive range of gene editing, RNA interference, cell culture, gene expression, and companion diagnostic solutions. This position requires guiding clients through their experimental processes, resolving inquiries, troubleshooting challenges, and handling concerns. The ideal candidate will primarily engage with customers in Japan, necessitating adaptable working hours.
Key Responsibilities:
- Deliver scientific assistance to clients in both English and Japanese
- Stay informed about the complete product range
- Effectively communicate with internal teams
- Comprehend product applications and experimental frameworks
- Collaborate with multiple departments
- Enhance interpersonal skills for improved customer interactions
- Support in the preparation and evaluation of documentation
Basic Qualifications:
- Master's or Doctorate in Biological Sciences
- Proficiency in Japanese or Mandarin
- 1-2+ years of practical experience in molecular and cellular biology
Preferred Qualifications:
- Familiarity with gene editing and/or RNA interference
- Prior experience in technical or customer support roles
- Experience with customer relationship management systems
- Strong analytical, problem-solving, and interpersonal abilities
- Excellent communication skills
- Attention to detail
- A collaborative team player with self-motivation
Compensation:
The salary range for this role is between $70,000 and $75,000, with opportunities for bonuses, equity, and additional benefits based on experience and qualifications. Join Revvity to contribute to advancements in scientific support.
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