Clinical Specialist

2 days ago

Cambridge, Cambridgeshire, United Kingdom Boston Scientific Full time

About Boston Scientific

Boston Scientific is a leading medical device company that transforms lives through innovative solutions that improve patient health.

Job Summary

We are seeking a highly skilled Clinical Specialist to join our team in the Midlands region. As a Field Clinical Specialist, you will provide clinical, technical, and educational support to assigned accounts, driving customer demand and pre-planned support requirements.

Key Responsibilities

  • Provide field/remote clinical support in areas such as case coverage, basic troubleshooting, programming, and patient follow-up for company products.
  • Attend cases face-to-face/ remotely with customers and advise physicians on clinical attributes/techniques associated with our products.
  • Ensure timely collection and reporting of all required medical documentation pertaining to procedural device operation.
  • Support the team to achieve projected sales goals and increase sales revenues.
  • Develop a deep understanding of hospital workflows and business relationships with hospital personnel to identify key decision makers and facilitate future sales.
  • Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
  • Record customer information and activities in the company's CRM system.
  • Provide education support on product usage and customer training.

Requirements

  • Clinical expertise and experience.
  • A passion for innovation and a desire to learn and develop.
  • Hunger to succeed and excel.
  • Growth mentality.
  • Patient empathy and focus.

What We Offer

  • An attractive benefits package.
  • Inspirational colleagues and culture.
  • A fast-growing and innovative environment.
  • A team-oriented company culture.
  • International opportunities.
  • Excellent training and development programs.

About Us

Boston Scientific is a global leader in medical science, committed to solving the challenges that matter most. We are united by a deep caring for human life and are dedicated to advancing science for life.

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