Service Operations Coordinator

3 weeks ago


Kent, United Kingdom CoSourced Ltd Full time £25,000 - £27,000
Service Operations Coordinator - Join Our Innovative Team

About Us

At CoSourced Ltd, we are a fast-growing provider of HVAC, Mechanical, and Fire Safety services and installations. We are currently seeking a dedicated Service Operations Coordinator to enhance our team.

This role presents an exciting opportunity to contribute to a thriving organization, with the potential for advancement into a leadership position.


Ideal Candidate
  • Outstanding communication and organizational abilities
  • Proficient in collaborating with both internal teams and clients to ensure seamless operations
  • Familiarity with the service industry is advantageous, though not mandatory as comprehensive training will be provided

Key Responsibilities
  • Scheduling technicians for various tasks and assignments
  • Coordinating and organizing planned maintenance, repairs, and emergency call-outs
  • Maintaining and updating the engineers' schedules
  • Handling incoming calls and addressing inquiries effectively
  • Providing general administrative support
  • Updating and managing quoted works
  • Processing purchase orders for suppliers and technicians
  • Arranging equipment rentals
  • Performing data entry tasks with high accuracy
  • Acting as the primary contact for all inquiries
  • Communicating with staff, suppliers, subcontractors, and clients

Requirements
  • Experience in a Service Coordinator role
  • Strong IT and technical skills
  • Experience in managing schedules
  • Excellent verbal and written communication skills
  • Able to work effectively in a team environment
  • Meticulous attention to detail, planning, and organizational skills
  • Ability to meet deadlines while multitasking and prioritizing
  • Self-driven and motivated
  • Dependable and adaptable

Company Benefits
  • 22 days of annual leave plus public holidays
  • Complimentary parking
  • Company-sponsored events
  • Pension scheme
  • Training and development opportunities
  • Performance-based incentives

Working Hours

This Service Operations Coordinator position is full-time, with working hours from 8 AM to 5 PM, Monday to Thursday, and 8 AM to 4 PM on Fridays.


Salary

Competitive salary range of £25,000 - £27,000 per year, pro-rata based on experience.


If you are a proactive individual looking to advance your career, we encourage you to consider this opportunity.



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