Customer Service Representative
6 days ago
We are seeking a skilled and compassionate individual to join our team as a Pension Complaint Handler at Diligenta. As a key member of our customer service team, you will play a vital role in resolving customer complaints and queries in a timely and professional manner.
Key Responsibilities- Resolve customer complaints and queries in a fair and efficient manner
- Work closely with customers to understand their concerns and provide solutions
- Investigate and resolve complex complaints in a timely and professional manner
- Provide excellent customer service and ensure customer satisfaction
- Collaborate with internal teams to resolve customer issues
- Financial Services or complaint handling experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Basic knowledge of Microsoft Office and computer competency
- A competitive salary and benefits package
- Opportunities for career growth and development
- A supportive and collaborative work environment
- Flexible working arrangements and hybrid working options
- Access to our contributory pension scheme and employee wellbeing programs
Diligenta is a leading provider of Life and Pensions services, dedicated to delivering exceptional customer experiences. We pride ourselves on our commitment to positive change and development, and our employees often describe Diligenta as feeling like 'home'.
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Customer Service Representative
6 days ago
Stirling, Stirling, United Kingdom Moto Full timeAbout MotoMoto is a leading provider of motorway services in the UK, offering a unique and exciting opportunity to join our team as a Customer Service Representative.Job SummaryWe are seeking enthusiastic and motivated individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering...
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Customer Service Representative
6 days ago
Stirling, Stirling, United Kingdom Moto Full timeAbout MotoMoto is a leading provider of motorway services in the UK, offering a unique and exciting opportunity to join our team as a Customer Service Representative.Job SummaryWe are seeking enthusiastic and motivated individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering...
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Customer Service Representative
2 days ago
Stirling, Stirling, United Kingdom Diligenta Full timeAbout DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We make a positive difference to the lives of millions by delivering exceptional customer service to customers on behalf of well-known brands.Job SummaryWe are seeking a highly skilled and empathetic Customer Service...
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Customer Service Representative
2 days ago
Stirling, Stirling, United Kingdom Diligenta Full timeAbout DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We make a positive difference to the lives of millions by delivering exceptional customer service to customers on behalf of well-known brands.Job SummaryWe are seeking a highly skilled and empathetic Customer Service...
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Customer Service Representative
2 weeks ago
Stirling, Stirling, United Kingdom Moto Full timeAbout MotoMoto is a leading provider of motorway services in the UK, offering a unique and welcoming environment for customers to pause and refresh during their journeys.Job SummaryWe are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for...
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Customer Service Representative
7 days ago
Stirling, Stirling, United Kingdom Diligenta Full time £28,000About the RoleWe are seeking a highly skilled and compassionate individual to join our team as a Customer Service Representative at Diligenta. As a key member of our customer service team, you will play a vital role in resolving customer complaints and queries in a timely and professional manner.Key ResponsibilitiesRespond to customer complaints and queries...
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Customer Service Representative
6 days ago
Stirling, Stirling, United Kingdom Diligenta Full time £28,000About the RoleWe are seeking a highly skilled and compassionate individual to join our team as a Customer Service Representative at Diligenta. As a key member of our customer service team, you will play a vital role in resolving customer complaints and queries in a timely and professional manner.Key ResponsibilitiesRespond to customer complaints and queries...
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Customer Service Representative
3 days ago
Stirling, Stirling, United Kingdom Diligenta Full time £28,000About the RoleWe are seeking a highly skilled and compassionate individual to join our team as a Customer Service Representative at Diligenta. As a key member of our customer service team, you will play a vital role in resolving customer complaints and queries in a timely and professional manner.Key ResponsibilitiesRespond to customer complaints and queries...
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Customer Service Representative
4 days ago
Stirling, Stirling, United Kingdom Diligenta Full time £28,000About the RoleWe are seeking a highly skilled and compassionate individual to join our team as a Customer Service Representative at Diligenta. As a key member of our customer service team, you will play a vital role in resolving customer complaints and queries in a timely and professional manner.Key ResponsibilitiesRespond to customer complaints and queries...
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Customer Service Representative
6 days ago
Stirling, Stirling, United Kingdom DILIGENTA Full timeAbout the RoleWe are seeking a highly skilled and compassionate individual to join our team as a Customer Service Representative in our Stirling office. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our clients and ensuring their satisfaction.Key ResponsibilitiesResolve customer complaints and...
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Customer Service Representative
6 days ago
Stirling, Stirling, United Kingdom DILIGENTA Full timeAbout the RoleWe are seeking a highly skilled and compassionate individual to join our team as a Customer Service Representative in our Stirling office. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our clients and ensuring their satisfaction.Key ResponsibilitiesResolve customer complaints and...
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Customer Service Representative
2 days ago
Stirling, Stirling, United Kingdom Diligenta Full timeAbout DiligentaDiligenta is a leading provider of life and pensions administration services, dedicated to delivering exceptional customer experiences and transforming client operations.Job SummaryWe are seeking a compassionate and caring individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will...
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Customer Service Representative
2 days ago
Stirling, Stirling, United Kingdom Diligenta Full timeAbout DiligentaDiligenta is a leading provider of life and pensions administration services, dedicated to delivering exceptional customer experiences and transforming client operations.Job SummaryWe are seeking a compassionate and caring individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will...
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Customer Service Representative
2 days ago
Stirling, Stirling, United Kingdom XPS Pensions Group Full timeAbout the RoleXPS Pensions Group is seeking a highly organized and methodical individual to join our customer service support team as a Customer Service Representative. In this role, you will provide excellent customer service to our clients and assist with various administrative duties.Key ResponsibilitiesAssist SIP consultants with portfolio...
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Customer Service Representative
2 days ago
Stirling, Stirling, United Kingdom XPS Pensions Group Full timeAbout the RoleXPS Pensions Group is seeking a highly organized and methodical individual to join our customer service support team as a Customer Service Representative. In this role, you will provide excellent customer service to our clients and assist with various administrative duties.Key ResponsibilitiesAssist SIP consultants with portfolio...
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Customer Service Representative
4 days ago
Stirling, Stirling, United Kingdom SS&C Full timeAbout Us At SS&C, we pride ourselves on delivering exceptional customer service and building strong relationships with our clients. Our Call Centre is the heart of our business, and we're looking for talented individuals to join our team. The Role We're seeking a Customer Service Representative to join our Client Services Voice team. As a key member of our...
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Customer Service Representative
4 days ago
Stirling, Stirling, United Kingdom SS&C Full timeAbout Us At SS&C, we pride ourselves on delivering exceptional customer service and building strong relationships with our clients. Our Call Centre is the heart of our business, and we're looking for talented individuals to join our team. The Role We're seeking a Customer Service Representative to join our Client Services Voice team. As a key member of our...
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Customer Service Representative
2 weeks ago
Stirling, Stirling, United Kingdom Diligenta Full time £25,000About the Role:Diligenta is seeking a skilled Customer Service Representative to join our team in resolving customer complaints and queries in a professional and compassionate manner.Key Responsibilities:Respond to customer complaints and queries in a timely and effective mannerInvestigate and resolve customer issues in accordance with company policies and...
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Customer Service Representative
5 days ago
Stirling, Stirling, United Kingdom M&G plc. Full timeAbout M&G plc.M&G plc is a leading international savings and investments business with a rich history spanning over 170 years. Our purpose is to empower individuals and organizations to achieve their financial goals through a range of innovative financial products and services.Our ValuesWe are guided by a set of core values that shape our culture and inform...
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Customer Service Representative
4 days ago
Stirling, Stirling, United Kingdom M&G plc. Full timeAbout M&G plc.M&G plc is a leading international savings and investments business with a rich history spanning over 170 years. Our purpose is to empower individuals and organizations to achieve their financial goals through a range of innovative financial products and services.Our ValuesWe are guided by a set of core values that shape our culture and inform...