Service Operations Manager

3 weeks ago


Maidstone, Kent, United Kingdom Red House Recruitment Full time £45,000

Position Title:

Service Operations Manager

Company Overview:
Red House Recruitment is a prominent player in the automotive sector, known for its dedication to outstanding customer experiences and a strong emphasis on employee development. Our modern facilities and commitment to career progression create an engaging and supportive atmosphere for our team members.

Role Overview:
We are in search of a motivated Service Operations Manager to lead our aftersales department. This critical position is essential for fostering customer satisfaction and loyalty through effective management of service and repair operations. A genuine passion for the automotive field and a proven history of successful team leadership are vital for this role.

Key Responsibilities:
  • Demonstrate extensive experience in an aftersales capacity within the automotive sector.
  • Exhibit exceptional customer service and communication abilities.
  • Guide the aftersales team to meet and exceed business objectives.
  • Uphold high standards of service quality and customer care.
  • Track and analyze aftersales performance metrics.

Compensation and Benefits:
  • Attractive base salary with the potential to achieve £65,000 OTE.
  • Opportunities for ongoing professional development and training.
  • Access to a company vehicle.
  • Comprehensive employee benefits package and an uncapped bonus structure.

Career Advancement:
We are committed to the continuous professional development of our employees, providing ongoing training and clear pathways for career progression within our organization.

Keywords:

Service Operations Manager, Automotive Aftermarket, Service Leadership, Vehicle Maintenance, Automotive Management, Customer Relations, Team Development, Career Progression, Competitive Compensation, Employee Perks, Professional Growth.



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