Service Operations Administrator

2 months ago


Maidstone, Kent, United Kingdom Burtons Medical Equipment Ltd Full time

About the Company
Burtons Medical Equipment is a prominent manufacturer and distributor specializing in veterinary capital equipment, offering comprehensive aftercare support. We pride ourselves on being an independent, family-owned business that values a friendly and professional work environment.

Position Overview
We are seeking a dedicated Service Operations Coordinator to enhance our Service Division Team. This role is ideal for an experienced administrator who excels in planning, organization, and data management.

Key Responsibilities
As a Service Operations Coordinator, your duties will include:

  • Managing incoming communications from customers and field service engineers.
  • Creating and processing reactive callouts within our internal systems.
  • Handling completed work reports and facilitating invoicing.
  • Generating quotes and sales orders for replacement parts.
  • Overseeing weekly stock replenishment for field service engineers.
  • Maintaining and updating customer online portals.

Candidate Profile
The ideal candidate will possess:

  • Proven experience in a fast-paced office setting.
  • Strong communication and interpersonal skills.
  • Excellent organizational and planning abilities.
  • Capability to manage multiple tasks effectively.
  • Accurate and efficient data entry skills.
  • A commitment to personal and professional development.

Compensation and Benefits
We offer a competitive salary range, a full-time contract, generous holiday entitlement, a contributory pension scheme, and opportunities for training and career advancement.



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